AI AGENT DEVELOPERS

We are seeking six experienced AI Agent Developers to join a remote team dedicated to building and enhancing AI-powered agents for Sales and Customer Service operations. This role involves developing production-ready AI agents capable of managing real customer interactions by following business processes, accessing relevant data, making informed decisions, and escalating conversations when necessary. This is a senior-level position requiring hands-on experience in AI agent development, LLM-powered applications, chatbots, or AI automation systems.

Key Responsibilities

- Develop and enhance AI agents focused on Sales and Customer Service functions.
- Build conversational AI systems that effectively handle real-world customer interactions.
- Integrate AI agents with internal systems, APIs, databases, CRMs, and other business tools.
- Design workflows, prompts, tools, guardrails, and escalation logic for AI agents.
- Implement Retrieval-Augmented Generation (RAG), knowledge retrieval, function/tool calling, and contextual memory where applicable.
- Continuously improve AI accuracy, response quality, reliability, and consistency.
- Test AI agents against real-world scenarios and edge cases to ensure robustness.
- Analyze failures and iterate to enhance agent performance.
- Collaborate with operational teams to translate existing Sales and Customer Service processes into AI workflows.
- Monitor and optimize AI performance post-deployment.

Required Qualifications

Candidates must have professional or significant project experience with several of the following:

- Large Language Models (LLMs) and Generative AI technologies.
- Development of AI agents, conversational AI, or chatbots.
- Experience with platforms such as OpenAI, Anthropic, Gemini, or similar.
- Proficiency in Python and/or JavaScript/TypeScript.
- API development and integration with third-party services.
- Prompt engineering and generating structured outputs.
- Function Calling and Tool Calling techniques.
- Knowledge of RAG and vector databases.
- Familiarity with AI workflow and agent frameworks.
- Database integration experience.
- Testing and evaluation of AI-generated responses.
- Use of Git/GitHub and collaborative development environments.

Experience with LangChain, LangGraph, LlamaIndex, CrewAI, AutoGen, or related technologies is considered a strong advantage.

Preferred Qualifications and Benefits

Ideal candidates will have prior experience working on:

- AI Sales Agents and AI Customer Service Agents.
- AI voice or chat agent solutions.
- CRM-integrated AI systems.
- Lead qualification or sales automation tools.
- Customer support automation platforms.
- AI systems interacting with APIs and business tools.
- Production-grade AI systems managing real customer conversations.

We are looking for developers who understand that building effective AI agents requires more than prompt writing. Candidates should be adept at working with business logic, integrations, conversation flows, AI decision-making, testing and evaluation, monitoring, and continuous improvement. The ability to analyze business processes and translate them into reliable AI agent workflows is essential.

Candidates with proven hands-on experience in AI agent development will be given priority. If you are ready to contribute to the next generation of AI-powered Sales and Customer Service solutions, we encourage you to apply. This is a unique opportunity to work remotely on cutting-edge AI projects with a dynamic team.