AM Presales Technical - ICT

Job Title: Assistant Manager – Technical Pre-Sales
Department: Technical / Pre-Sales
Industry: Information & Communication Technology (ICT)
Reports To: Head of Technical / Pre-Sales Manager
Employment Type: Full-Time
Location: Lahore, Pakistan

The Assistant Manager – Technical Pre-Sales plays a crucial role in providing technical expertise and solution support throughout the sales process. This position requires understanding customer needs, designing tailored ICT solutions, preparing detailed technical proposals and BOQs, responding to RFPs, RFQs, and tenders, and delivering technical presentations. The role also involves close coordination with Sales, Vendors, and Project teams to ensure smooth solution delivery and successful business conversion.

Key Responsibilities
- Understand customer business and technical requirements to develop appropriate ICT solutions.
- Collaborate with Sales and Business Development teams to identify and qualify technical opportunities.
- Design and propose comprehensive ICT solutions aligned with customer needs and project scope.
- Prepare technical proposals, solution architectures, BOQs, BOMs, compliance sheets, and technical specifications.
- Analyze RFPs, RFQs, tenders, and SOWs to prepare accurate and compliant responses.
- Conduct technical discussions, presentations, demonstrations, and solution workshops with clients.
- Support Sales during client meetings and negotiations by providing technical expertise.
- Develop solution architectures and high-level designs for ICT infrastructure projects.
- Evaluate and recommend suitable products, technologies, platforms, and vendors based on technical and commercial criteria.
- Coordinate with technology vendors, distributors, and OEMs for product specifications, pricing, and technical validation.
- Review vendor quotations to ensure technical compliance with customer requirements.
- Assist Sales in preparing competitive and technically compliant commercial proposals.
- Conduct site surveys and assessments to understand existing infrastructure and customer needs.
- Prepare technical documentation, network layouts, solution designs, and implementation plans.
- Ensure all proposed solutions comply with customer specifications, industry standards, and organizational policies.
- Support Sales teams in tender clarification meetings and technical negotiations.
- Participate in proof-of-concept (POC), product demonstrations, testing, and solution validation activities.
- Coordinate with Project and Implementation teams during project handover to ensure full understanding of solutions.
- Provide technical clarifications and support during project execution as needed.
- Stay updated on emerging ICT technologies, products, solutions, and industry trends.
- Assist management in developing new ICT solution offerings and go-to-market strategies.
- Maintain a database of technical solutions, product specifications, BOQs, proposals, and reference architectures.
- Ensure timely documentation and completion of all pre-sales activities.
- Perform any other technical or pre-sales duties assigned by management.

Required Qualifications
- Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Electrical/Electronics Engineering, or related field.
- 4–6 years of relevant experience in ICT Pre-Sales, Solution Architecture, Technical Sales, or System Integration.
- Strong understanding of ICT infrastructure and enterprise technology solutions.
- Proven experience preparing technical proposals, BOQs/BOMs, and responding to RFPs/RFQs and tenders.
- Experience collaborating with ICT OEMs, vendors, distributors, and technology partners.
- Solid knowledge of networking, servers, storage, virtualization, cloud, cybersecurity, or related ICT technologies.
- Experience with enterprise and government-sector clients is advantageous.
- Excellent technical presentation and communication skills.
- Strong analytical and problem-solving abilities.
- Proficient in English (written and spoken).
- Skilled in MS Office, Visio, PowerPoint, Excel, and relevant technical/design tools.

Preferred Certifications and Benefits
Relevant professional certifications are highly desirable, including but not limited to:
- CCNA / CCNP
- Fortinet / Palo Alto / Cisco certifications
- Microsoft / Azure certifications
- AWS certifications
- VMware certifications
- HPE / Dell / Lenovo certifications
- ITIL
- Cybersecurity or cloud-related certifications

ICT Solution Areas Supported
- IT Infrastructure & Networking
- Data Center Solutions
- Servers & Storage
- Cloud & Virtualization
- Cybersecurity & Network Security
- Enterprise Wi-Fi Solutions
- Structured Cabling
- CCTV & Physical Security
- Unified Communications
- Enterprise Software Solutions
- Backup & Disaster Recovery
- Managed IT Services
- System Integration
- End-User Computing & Hardware
- IT Monitoring and Management Solutions

Compensation
Monthly salary range: PKR 90,000 to PKR 150,000

Work Location
This is an in-person role based in Lahore, Pakistan.