Amazon Specialist

Industrial development & Engineering Associates

Karachi , Pakistan

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Posted 2 days ago 22 views Report Job

We are seeking a skilled Amazon Specialist to oversee and manage our Amazon USA Seller Central account. The ideal candidate will have hands-on experience with the platform and a strong understanding of account health management. Familiarity with stone products is highly desirable, as it will help in effectively optimizing listings and managing inventory specific to this category. This role requires a proactive individual who can handle all aspects of the account, from listing creation to customer service, ensuring smooth operations and consistent sales growth.

Key Responsibilities:
- Manage the Amazon USA Seller Central account, ensuring overall account health and compliance with Amazon policies.
- Create and optimize product listings, including crafting compelling titles, detailed descriptions, relevant keywords, and high-quality images.
- Oversee shipment creation, including both Fulfillment by Amazon (FBA) and Fulfillment by Merchant (FBM) operations, while maintaining accurate inventory levels.
- Handle customer support tasks such as responding to buyer messages, managing returns, and resolving complaints promptly and professionally.
- Monitor account performance metrics regularly to identify and resolve any issues that may impact sales or account standing.
- Manage daily account operations with a focus on improving sales performance and maintaining high standards of customer satisfaction.

Required Qualifications:
- Proven experience managing Amazon USA marketplace accounts via Seller Central.
- Strong skills in shipment creation, listing optimization, and inventory management.
- Demonstrated ability to handle customer support effectively, including managing returns and resolving disputes.
- Experience in monitoring and maintaining account health, ensuring compliance with Amazon’s policies and guidelines.

Preferred Qualifications and Benefits:
- Experience working with stone products or related categories is preferred, as it will enhance product listing accuracy and inventory management.
- Competitive monthly compensation ranging from Rs80,000 to Rs100,000.
- This position requires working on-site, providing an opportunity to collaborate closely with the team and directly manage account operations.

This role is ideal for a detail-oriented professional who thrives in a dynamic e-commerce environment and is committed to driving sales growth while maintaining excellent customer service standards.