Amazon VA

NaskSoft is a dynamic digital solutions provider dedicated to enhancing business efficiency through technology, with a strong focus on e-commerce growth and branding. The company delivers comprehensive services including web and app development, web design, SEO, social media marketing, email marketing, visual editing, content writing, and IT networking. With a commitment to customer satisfaction, NaskSoft strives to provide innovative, results-driven solutions that help clients achieve their business goals. The team at NaskSoft works collaboratively to offer creative and effective digital services, fostering an environment where professionals can grow by engaging in diverse e-commerce and digital projects.

The Amazon Virtual Assistant (VA) position at NaskSoft is a full-time, on-site role based in Lahore District. The successful candidate will be responsible for managing and optimizing Amazon seller accounts to maximize sales and visibility. This includes creating and updating product listings, optimizing keywords, and refining titles, bullet points, and descriptions. Daily tasks involve monitoring inventory levels, pricing strategies, and sales performance, as well as addressing customer inquiries and resolving order-related issues promptly. The role also requires conducting market and competitor research, supporting PPC campaigns, and preparing performance reports to aid in data-driven decision-making. The Amazon VA will work closely with the e-commerce and marketing teams to enhance product visibility, assist with promotional activities, and ensure compliance with Amazon’s policies.

Key Responsibilities
- Manage and optimize Amazon seller accounts, including product listing creation and updates.
- Perform keyword optimization to improve product search rankings.
- Monitor inventory levels, pricing, and sales performance daily.
- Handle customer communication professionally, including inquiries and order follow-ups.
- Conduct market research and competitor analysis to inform strategies.
- Assist with PPC campaign management and promotional activities.
- Prepare detailed performance reports to support business decisions.
- Collaborate with marketing and e-commerce teams to boost product visibility and branding efforts.
- Ensure compliance with Amazon policies and guidelines.

Required Qualifications
- Proficiency in Amazon seller account management and product listing creation.
- Basic knowledge of keyword optimization techniques.
- Strong skills in data entry, inventory tracking, and report preparation using spreadsheets and e-commerce tools.
- Effective customer communication and issue resolution abilities.
- Understanding of market research, competitor analysis, and Amazon search and ranking behavior.
- Ability to coordinate with marketing teams for promotions and PPC campaign support.
- Excellent attention to detail, problem-solving skills, and organizational abilities.
- Good written and verbal communication skills in English; additional language skills are a plus.
- Familiarity with common office software such as spreadsheets and document editors.
- Previous experience as an Amazon VA or in e-commerce operations is preferred but not mandatory.
- Relevant diploma or degree in business, marketing, IT, or related fields is advantageous.

This role offers the opportunity to work within a supportive and innovative environment, contributing to the growth of e-commerce projects while developing valuable skills in digital marketing and online retail management. Candidates eager to build a career in e-commerce with a reputable digital solutions provider will find this position rewarding and growth-oriented.