AK International, a well-established business supplies and equipment company based in Van Nuys, California, is expanding its operations to include e-commerce roles. The company supports a diverse range of business clients by providing products and services designed to enhance operational efficiency. As part of this growth, AK International offers a professional work environment where team members can develop skills in business support and online retail. The organization places strong emphasis on reliability, accuracy, and delivering customer-focused service.
The Amazon Virtual Assistant (VA) position is a full-time, on-site role located in the Karachi Division. This role primarily involves managing various tasks within Amazon Seller Central, such as creating and updating product listings, optimizing keywords, and adjusting pricing strategies. The Amazon VA will also be responsible for monitoring inventory levels, tracking orders, coordinating with logistics partners, and assisting with customer inquiries and reviews to ensure high standards of service are maintained. Daily duties include preparing basic performance reports, supporting promotional and advertising campaigns, and ensuring compliance with Amazon’s policies. The role requires close collaboration with the e-commerce and operations teams to facilitate smooth marketplace operations and drive sales growth.
Key Responsibilities
- Manage product listings, catalog updates, keyword optimization, and price adjustments on Amazon Seller Central.
- Monitor inventory levels and track order fulfillment to ensure timely delivery.
- Coordinate with logistics teams to resolve shipping and delivery issues.
- Handle customer inquiries and reviews professionally to maintain positive seller ratings.
- Prepare daily and weekly performance reports related to sales, inventory, and customer feedback.
- Assist in planning and executing promotions and advertising campaigns on the Amazon platform.
- Ensure all activities comply with Amazon’s policies and marketplace guidelines.
- Collaborate effectively with e-commerce and operations teams to support overall business objectives.
Required Qualifications
- Strong familiarity with Amazon Seller Central, including product listing, inventory management, and order processing.
- Basic understanding of e-commerce operations, online marketplace rules, and Amazon policies.
- Proficiency in using spreadsheets and data entry tools to track inventory, sales, and performance metrics.
- Effective written and verbal communication skills for managing customer messages and internal coordination.
- High attention to detail and strong organizational skills to manage multiple listings and tasks accurately.
- Ability to work full-time on-site in the Karachi Division and collaborate with both local and remote team members.
Preferred Qualifications and Benefits
- Prior experience as an Amazon VA, in e-commerce support, or related administrative roles is preferred.
- Educational background in business, commerce, marketing, or a related field is an advantage.
- Comfortable using basic digital tools and open to learning new e-commerce and analytics platforms.
- Opportunity to develop skills in a growing e-commerce environment within a reputable company.
- Work within a professional team that values accuracy, reliability, and customer service excellence.
This role offers a unique chance to contribute to AK International’s expanding e-commerce operations while gaining valuable experience in online retail management. Candidates who are detail-oriented, proactive, and eager to grow in the e-commerce space are encouraged to apply.