Application Associate, SNL Feeds

Join S&P Global Market Intelligence as an Application Associate and play a pivotal role in shaping the data product that supports some of the world’s largest financial institutions. In this position, you will serve as the critical link between the product and its users, gaining firsthand insight into how clients interact with data feeds. Your role involves identifying product limitations, investigating data issues, and collaborating with Product and Data Operations teams to implement lasting solutions. This is an excellent opportunity to develop deep expertise in structured data delivery while enhancing your technical and consulting skills in a dynamic, client-focused environment.

Key Responsibilities

- Develop expertise in SNL Feeds, understanding their structure, delivery mechanisms, and client usage patterns.
- Analyze data and product issues to identify root causes and drive permanent resolutions rather than temporary fixes.
- Detect trends and patterns from client interactions, surveys, and feedback, translating these insights into actionable product improvements.
- Collaborate closely with Product Managers and team leads to prioritize enhancements and incorporate the client perspective into product decisions.
- Partner with Data Operations to enhance the accuracy, reliability, and usability of delivered data.
- Maintain up-to-date documentation, data sources, and workflows to reflect ongoing product changes.
- Review product updates and releases from the client’s viewpoint to ensure clear communication and seamless transitions.
- Continuously develop your technical and consulting capabilities through coaching, mentoring, and hands-on experience.

Required Qualifications

- Bachelor’s degree in Computer Science, Artificial Intelligence, or a related field.
- Entry-level candidates or those with up to six months of experience in product support, application support, data operations, or client-facing technical roles.
- Strong analytical, research, and problem-solving skills with keen attention to detail.
- Excellent written and verbal communication skills, with the ability to explain technical concepts clearly.
- Demonstrated ownership, accountability, and a commitment to continuous improvement.
- Ability to manage multiple priorities in a fast-paced environment with flexibility to work varied schedules when necessary.

Preferred Qualifications and Benefits

- Knowledge of SQL, APIs, or feed-based delivery systems is advantageous.
- Experience with Salesforce or other case management tools is a plus.
- Familiarity with financial data or capital markets is beneficial.

At S&P Global Market Intelligence, you will gain a unique perspective on how a major data product is developed and refined. You will have the opportunity to directly influence product enhancements based on real client feedback, while expanding your expertise in SNL Feeds, Snowflake, structured data, and API delivery. The role offers growth in technical, communication, and consulting skills supported by a high-energy team that values innovation, ownership, and continuous learning.

Our benefits package is designed to support your well-being and career growth. It includes comprehensive health and wellness coverage, generous time off, continuous learning resources, competitive pay, retirement planning, financial wellness programs, and family-friendly perks. Additional perks range from retail discounts to referral incentives, all aimed at helping you thrive both professionally and personally.

S&P Global is committed to fostering an inclusive and equitable workplace where diverse perspectives are valued. We emphasize fairness, transparency, and merit in our hiring practices to attract and retain top talent worldwide. Join us to contribute to essential intelligence that empowers confident decision-making and drives positive impact globally.

S&P Global is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, ethnicity, religion, gender, sexual orientation, age, disability, veteran status, or any other protected status. Accommodations are available upon request during the application process.