Application Associate, SNL Feeds

Join S&P Global Market Intelligence as an Application Associate and play a vital role in shaping the data product that supports the world’s largest financial institutions. In this position, you will be the bridge between the product and its clients, gaining firsthand insight into how clients use data feeds, identifying product gaps, and driving meaningful improvements. You will analyze data and product issues to uncover root causes and collaborate closely with Product and Data Operations teams to implement lasting solutions. This role offers a unique opportunity to develop deep expertise in structured data delivery and client-focused product enhancement.

Key Responsibilities

- Develop expert knowledge of SNL Feeds, including their structure, delivery methods, and client usage.
- Investigate data and product issues thoroughly to identify root causes and implement permanent fixes rather than temporary workarounds.
- Analyze client interactions, surveys, and feedback to detect patterns and generate actionable product insights.
- Collaborate with Product Managers and team leads to prioritize enhancements and ensure the client perspective influences product decisions.
- Partner with Data Operations to enhance the accuracy, reliability, and usability of data delivered to clients.
- Maintain up-to-date documentation, data sources, and workflows as the product evolves.
- Review product updates and releases from the client’s viewpoint to facilitate clear communication and smooth transitions.
- Enhance your technical and consulting skills through coaching, mentoring, and hands-on experience.

Required Qualifications

- Bachelor’s degree in Computer Science, Artificial Intelligence, or a related field.
- Entry-level candidates or those with up to six months of experience in product support, application support, data operations, or client-facing technical roles.
- Strong analytical, research, and problem-solving abilities with keen attention to detail.
- Excellent written and verbal communication skills, with the ability to explain technical concepts clearly.
- Demonstrated ownership, accountability, and commitment to continuous improvement.
- Ability to manage competing priorities in a fast-paced environment.
- Flexibility to work varied schedules as needed.

Preferred Qualifications and Benefits

- Knowledge of SQL, APIs, or feed-based delivery systems is advantageous.
- Experience with Salesforce or other case management tools is a plus.
- Understanding of financial data or capital markets is beneficial.

At S&P Global Market Intelligence, you will gain direct exposure to how a major data product is built, delivered, and refined. This role offers the chance to transform real client feedback into impactful product changes while developing expertise in SNL Feeds, Snowflake, structured data, and API delivery. You will join a dynamic, high-energy team that values innovation, ownership, and continuous learning, supported by the stability of a global leader.

Benefits include:

- Comprehensive health and wellness coverage designed to support both mind and body.
- Generous and flexible time off to maintain work-life balance.
- Access to extensive learning resources for career growth and skill development.
- Financial wellness programs, competitive pay, retirement planning, and education support including company-matched student loan contributions.
- Family-friendly perks and benefits to support your loved ones.
- Additional perks such as retail discounts and referral incentives.

S&P Global is committed to fostering an inclusive workplace where all employees have equal access to opportunities based on merit. We uphold values of integrity, discovery, and partnership, collaborating closely with customers and colleagues to deliver essential intelligence that drives confident decision-making worldwide.

If you are eager to contribute to a product that powers global financial markets and grow your career in a supportive, innovative environment, this role offers a compelling opportunity to do just that.