We are seeking a motivated and detail-oriented professional to provide application support and assist in preparing technical and commercial proposals. This role involves close collaboration with technical salespeople and engineers to gather all necessary technical information, enabling the development of high-value solutions in response to customer requests for quotations (RFQs). The ideal candidate will play a key role in project costing, organizing review sessions, and delivering actionable conclusions to the sales team. Additionally, the position requires coordination of equipment deliveries and maintaining effective communication with customers through calls and emails. A strong focus on developing efficient processes to monitor and streamline application activities using a well-documented database is essential. Staying current with new systems and technologies is also a critical aspect of this role.
Key Responsibilities
- Provide application support and prepare comprehensive technical and commercial proposals.
- Maintain direct and continuous communication with technical sales personnel and engineers to collect all technical data required for creating valuable customer solutions.
- Prepare detailed project costing sheets, organize review meetings, and communicate conclusions to the sales team.
- Coordinate equipment deliveries with the relevant internal teams to ensure timely fulfillment.
- Manage customer interactions through calls and emails to address inquiries and provide updates.
- Develop and implement efficient processes to monitor and streamline all application-related activities, maintaining a well-documented database.
- Stay proactive and up to date with emerging systems and technologies relevant to the business.
- Perform additional duties as assigned to support the team and organizational goals.
Required Qualifications
- Bachelor’s degree in Mechanical, Electronic, Mechatronics, or Electrical Engineering. Candidates with a business degree and relevant experience in technical sales support may also be considered.
- At least one year of experience in an engineering or technical commercial role.
- Solid understanding of commercial terms and conditions.
- Proficiency in English, both written and oral, is mandatory.
- Strong IT skills, including proficiency in MS Office and calculation tools.
- Demonstrated ability to plan, organize, and prioritize tasks effectively.
- Results-oriented mindset with the ability to work independently and meet deadlines.
- Self-motivated and capable of performing under time constraints.
This position offers the opportunity to work in a dynamic environment where technical expertise and commercial acumen are valued. The successful candidate will contribute significantly to the sales process by bridging technical knowledge and customer requirements, ensuring high-quality solutions and customer satisfaction.