Appointment Setter

The Appointment Setter role at Gozenix is a full-time, remote position dedicated to connecting prospective clients with the company’s team. The primary focus is engaging leads through phone calls, emails, and messaging platforms to qualify interest and schedule discovery calls or consultations. This role requires maintaining an organized schedule of meetings, following up with prospects, and updating CRM records to ensure accurate tracking of all interactions. The Appointment Setter will work closely with sales and marketing teams to understand service offerings, refine outreach scripts, and support overall pipeline growth. Strong communication skills, timely follow-ups, and a professional, client-focused approach are essential for success.

Key Responsibilities
- Make outbound calls to US-based prospects to generate qualified appointments.
- Understand prospects’ needs and respond thoughtfully to foster meaningful conversations.
- Handle objections effectively while keeping discussions productive and focused.
- Qualify leads and schedule discovery calls or consultations.
- Maintain professional communication across phone, email, and digital channels.
- Keep accurate and up-to-date records of all interactions within the CRM system.
- Collaborate with sales and marketing teams to refine outreach strategies and scripts.
- Follow up consistently with prospects to nurture interest and move them through the sales funnel.

Required Qualifications
- Proven skills in appointment setting and scheduling to manage a consistent flow of qualified meetings.
- Proficiency in lead generation, including prospecting, qualifying leads, and nurturing initial contacts.
- Excellent communication abilities for clear, professional conversations across multiple channels.
- Strong customer service skills to handle inquiries, address concerns, and create a positive experience for potential clients.
- Ability to work remotely with reliable internet access and independently manage time and tasks.
- Experience using CRM or lead management tools; familiarity with sales processes is advantageous.
- Minimum of 2 years of experience in appointment setting, inside sales, or a related role is required.
- Capacity to work full-time during US night shift hours and meet performance targets.
- Adaptability to evolving outreach strategies and sales approaches.

Preferred Qualifications and Benefits
- Prior experience collaborating with sales and marketing teams to optimize lead outreach.
- Exposure to refining scripts and supporting pipeline growth initiatives.
- Opportunity to work in a dynamic environment focused on client engagement and business development.
- Location: Johar Town, Lahore, Pakistan (On-site work mode).
- Shift: US Night Shift, aligning with target market hours.

Candidates are encouraged to apply by submitting their CV along with a brief voice recording introducing themselves. This role offers the chance to contribute directly to Gozenix’s growth by connecting with potential clients and supporting the sales pipeline through effective appointment setting.