AR and Collection Intern

TCP (TimeClock Plus) is a well-established company with over 30 years of experience providing flexible, mobile timekeeping and workforce management solutions. Serving tens of thousands of customers and millions of users across public and private sectors, TCP offers best-in-class technology alongside personalized support to meet complex needs such as timekeeping, employee scheduling, and leave management. As the company continues to grow, we are looking for a motivated AR and Collection Intern to join our team. This internship offers a valuable opportunity to gain hands-on experience in accounts receivable and collections within a dynamic and supportive environment.

Key Responsibilities

- Assist with customer inquiries and resolve issues through professional and timely communication via email and phone.
- Manage a portfolio of outstanding customer accounts, following up on overdue balances to ensure timely collections.
- Maintain accuracy of customer account balances by issuing and reviewing customer statements regularly.
- Support the creation of AR invoices and serve as a backup to the billing specialist when needed.
- Collaborate with team members to ensure AR and collection processes align with organizational goals.
- Deliver excellent customer service to both internal teams and external clients.
- Contribute to ad-hoc projects such as system upgrades and integration efforts related to new business acquisitions.

Required Qualifications

- Bachelor’s degree (BA/BS) with a preference for Accounting, though not mandatory.
- Basic understanding of accounts receivable processes and customer collections.
- Proficiency in Microsoft Excel, including familiarity with pivot tables and basic functions.
- Strong communication skills with the ability to engage effectively across various organizational levels.
- Ability to manage multiple tasks efficiently in a fast-paced work environment.
- High attention to detail combined with a proactive problem-solving approach.
- Previous internship or relevant office experience is advantageous.

Preferred Qualifications and Benefits

While prior experience in a similar role is a plus, TCP provides comprehensive company-sponsored training, workshops, and educational opportunities to support your professional growth. Interns will benefit from a competitive stipend and a work/life setup designed to foster success. The company culture is creative, collaborative, and supportive, offering autonomy to explore new ideas and develop skills. You will have the chance to work alongside talented professionals in a fast-growing organization that truly values its people.

TCP is committed to cultivating a diverse and inclusive workforce and is proud to be an equal opportunity employer. Please note that visa sponsorship is not available for this position.

For more information about TCP and our innovative solutions, visit our website or follow us on LinkedIn and Facebook. Join us on this exciting journey and contribute to a company that values your growth and success.