Assistant Export Manager

We are seeking a detail-oriented Export Operations Manager to oversee the entire export process from order confirmation through to final shipment. The ideal candidate will be responsible for managing export documentation, coordinating shipments, and maintaining strong relationships with international buyers. This role requires close collaboration with production, quality control, and merchandising teams to ensure timely delivery and smooth operations. The position offers an opportunity to contribute to market development and support business growth within a dynamic export environment.

Key Responsibilities

Manage the complete export operations, ensuring all activities from order confirmation to shipment are executed efficiently. Maintain clear and consistent communication with international buyers to foster strong business relationships and address any concerns promptly. Monitor and follow up on orders, production status, delivery schedules, and shipment deadlines to ensure timely fulfillment.

Prepare and manage all necessary export documentation, including commercial invoices, packing lists, certificates of origin, and other related paperwork. Coordinate closely with freight forwarders, shipping companies, and customs agents to facilitate smooth shipment processes. Handle export-related banking matters such as Letters of Credit (LCs), payment follow-ups, and related documentation.

Work collaboratively with production, quality control, and merchandising teams to track production progress and ensure timely deliveries. Identify new export opportunities to support market development and contribute to business growth. Prepare regular reports detailing export shipments, pending orders, and customer activities to keep stakeholders informed.

Address and resolve issues related to shipment delays, documentation discrepancies, and customer complaints in a professional and timely manner.

Required Qualifications

A Bachelor’s degree in Business Administration, International Trade, or a related field is essential. Candidates should have a minimum of 3 to 5 years of experience in export management, demonstrating a strong understanding of export procedures and international shipping regulations.

Excellent English communication skills, both verbal and written, are required, especially for professional email correspondence. A solid command of export documentation and banking procedures is necessary to manage financial transactions and compliance effectively.

Strong coordination, negotiation, and problem-solving abilities are critical to managing multiple stakeholders and resolving operational challenges. Proficiency in MS Office applications is expected to support reporting and documentation tasks.

Compensation and Work Location

The position offers a monthly salary ranging from Rs50,000 to Rs60,000. This is an in-person role, requiring the candidate to work from the designated office location.

This role is ideal for professionals looking to leverage their export management expertise in a hands-on environment that values precision, communication, and proactive problem-solving.