Assistant Manager Admin & Facilities

PakWheels is seeking a proactive and hands-on Assistant Manager – Administration & Facilities Management to oversee the daily administrative and facility operations at the Head Office while ensuring consistent standards across regional offices. This role involves supervising support staff, coordinating with vendors, maintaining workplace readiness and safety, developing practical standard operating procedures (SOPs), and providing structured reports to management in a timely manner.

Key Responsibilities:
- Manage daily office administration including facilities, utilities, seating arrangements, meeting rooms, and overall upkeep to ensure a clean, safe, and fully operational work environment.
- Plan and coordinate preventive maintenance and timely repairs for HVAC/AC units, generators/UPS, electrical systems, plumbing, and other office infrastructure.
- Supervise support staff such as office boys, cleaners, janitors, and café/pantry personnel, managing duty rosters, attendance, task completion, training, and performance evaluations.
- Oversee housekeeping, pantry/café hygiene, supply management, pest control, waste disposal, and deep cleaning activities.
- Coordinate with vendors for procurement, quotations, service contracts, inventory management, asset records, and control administrative expenses within approved budgets.
- Develop and implement administrative SOPs, checklists, and procedures related to workplace health, safety, security, and visitor management.
- Standardize facility management practices across regional offices and conduct periodic visits or audits to ensure compliance.
- Maintain daily checklists, maintenance and complaint logs, stock and asset registers, and staff/vendor performance scorecards; prepare and submit daily and monthly reports to management.

Required Qualifications:
- Bachelor’s degree in Business Administration, Public Administration, Facility Management, Hospitality, or a related field. A Master’s degree is considered an advantage.
- 4 to 6 years of relevant experience in administration and facilities management, including at least 2 years in a supervisory role managing support staff.
- Experience working in a corporate or multi-location environment with hands-on exposure to vendor coordination, maintenance, housekeeping, and pantry operations.

Required Skills:
- Proficient in Excel or Google Sheets and MS Office or Google Workspace, with the ability to maintain trackers and generate reports efficiently.
- Strong knowledge of building services, preventive maintenance, workplace safety protocols, vendor management, budgeting, and cost control.
- Excellent organizational, communication, follow-up, and team supervision skills.
- A proactive, hands-on approach with flexibility to work outside regular hours when necessary and willingness to travel to regional offices.

This role offers the opportunity to contribute significantly to the smooth functioning of PakWheels’ office environments while leading a dedicated team and ensuring high standards of facility management across multiple locations.