The role involves providing comprehensive office support to an individual or team, playing a crucial part in ensuring the smooth operation of business activities. The position requires strong multitasking abilities to manage various daily tasks effectively, including stakeholder management, vendor coordination, and meticulous record keeping. This role demands proactive communication and organizational skills to maintain office standards and support operational efficiency.
Key Responsibilities:
- Oversee the management of the Boulevard 64 office, ensuring all daily activities run smoothly.
- Drive adherence to company Standard Operating Procedures (SOPs) by maintaining accuracy, governance, and timely updates.
- Respond promptly and constructively to inquiries from colleagues, supervisors, and clients.
- Interpret and implement oral and written instructions, policies, and procedures, including handling special projects beyond routine tasks.
- Monitor the condition of office buildings and grounds to maintain appropriate standards.
- Coordinate with the finance department by providing advance notice of utility bill and rental payment deadlines to ensure timely settlements.
- Manage repair and maintenance activities for office infrastructure, furniture, fixtures, and equipment.
- Prepare monthly billing reports and ensure payments are processed on schedule.
- Liaise with the Head Office to facilitate repair and maintenance of company vehicles.
- Manage pool car requests efficiently.
- Build and maintain strong relationships with approved vendors, including meeting to assess products, negotiate pricing, and address service concerns.
- Evaluate existing vendor management programs and recommend improvements.
- Process work orders, purchase requisitions, undertakings, and Goods Received Notes (GRNs).
- Supervise the operation of security cameras and related equipment to ensure smooth functioning.
Required Qualifications:
- Proven experience in fleet management.
- Ability to maintain a professional and welcoming environment in the customer walk-in area by coordinating with building staff.
- Strong customer service orientation to effectively handle queries and complaints, aiming for first-contact resolution.
- Experience working with security protocols.
- Prior exposure to managing courier services.
- Bachelor’s degree, preferably in Business Administration.
- 3 to 5 years of relevant field experience.
- Job location is Lahore.
No additional preferred qualifications or benefits were specified for this role.