Posted Oct 13, 2026 24 views
Our employees are the cornerstone of our company’s success, driving innovation and embodying our mission. We are committed to attracting and retaining top talent by fostering an environment that encourages creativity, provides motivation, and ensures every team member feels valued and integral to our goals.
Key Responsibilities
Head-end Systems (HES) Administration:
Manage the AMI Headend systems from multiple vendors including Iskraemeco, Hexing, and Holley, along with their associated databases. This involves granting controlled access to operational users, dynamically allocating user and system permissions, and managing devices from various meter vendors. Responsibilities also include database administration, ensuring data security, performing regular backups, managing user access, and monitoring database performance. Oversee the integration of HES with external systems such as MDMS, SAP, and data analytics platforms. Configure hardware and software modules within the Headend system, including software updates, firmware upgrades, and hardware expansions. Conduct regular health monitoring of installed smart meters and devices through intelligent dashboards.
Headend Optimization and Process Management:
Collaborate with vendors to troubleshoot and resolve software issues, aiming to optimize system performance and maintain error-free operations. Support the design and implementation of standard operating procedures (SOPs) and policies related to smart devices and HES. Coordinate with internal teams such as IBC, IT, MDMS, and Governance to address issues related to smart meters, HES hardware/software, and integration with external platforms.
SLA and DLP Contracts with AMI Vendors:
Assist in drafting technical terms for Service Level Agreements (SLAs) and Data Level Protection (DLP) agreements with AMI vendors to ensure timely and accurate data delivery to stakeholders. Prepare initial Statements of Work (SOW) and support other teams in developing codes and specifications for AMI assets. Monitor and escalate operational, maintenance, and system issues to vendors promptly.
System Monitoring and Troubleshooting:
Develop and implement in-house dashboards for real-time monitoring of smart meters, communication status, and HES server health. Collect and analyze predefined metrics and logs to monitor HES integration with external systems. Support the resolution of communication issues between smart meters and the HES.
Required Qualifications
- Bachelor’s degree in Electrical or Electronics Engineering.
- Minimum of 3 years’ experience in managing AMI Headend systems and smart meter technologies.
Preferred Qualifications and Benefits
While specific preferred qualifications and benefits are not detailed, the role encourages candidates who are proactive in technical problem-solving and process improvement. The company promotes an inclusive work environment and provides equal employment opportunities to all individuals regardless of age, color, origin, disability, race, religion, gender, marital status, or any other protected characteristic. Women and persons with disabilities are especially encouraged to apply, with role suitability assessed according to health, safety, and environmental standards.
This position offers the opportunity to work with cutting-edge smart grid technologies in a dynamic and supportive environment, contributing directly to the company’s mission of innovation and operational excellence.
Job Details
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