Assistant Manager, IT PMO

We are seeking an experienced PMO to oversee end-to-end implementations of AI and enterprise integration projects. This role demands a blend of technical knowledge, client engagement, project execution, and vendor management. The successful candidate will collaborate closely with clients, development teams, and third-party vendors to drive projects from initial scoping through to production rollout, ensuring timely delivery and adherence to quality standards.

Key Responsibilities

- Demonstrate a strong understanding of IT architecture best practices, including Telephony, Networking, Cloud Computing, and Information Security.
- Support the planning, design, and deployment of IT infrastructure and solution projects.
- Assist in preparing technical responses for RFIs and RFPs, contributing to solution design and pricing strategies.
- Gather and analyze client requirements to propose IT solutions aligned with business objectives.
- Coordinate effectively with internal teams and maintain client communication throughout project execution.
- Help manage project timelines, deliverables, and documentation to ensure smooth progress.
- Develop and maintain detailed project schedules.
- Monitor project status, identify risks or issues, and escalate when necessary to mitigate impact.
- Ensure compliance with organizational processes, governance standards, and project management frameworks.

Required Qualifications

- Bachelor’s Degree in Computer Science, Information Technology, or a related discipline.
- 5 to 7 years of relevant experience in IT solutions, infrastructure, or project delivery.
- Basic to intermediate knowledge of project management principles and frameworks.
- Familiarity with Agile and Scrum methodologies is a plus.
- Solid understanding of networking and telephony concepts.
- Basic knowledge of databases such as SQL/MySQL and software development fundamentals.
- Experience with the full project lifecycle, including initiation, planning, execution, monitoring, and closure.

Preferred Qualifications and Additional Skills

- Ability to support project initiation and planning activities with minimal supervision.
- Exposure to project scoping, scheduling, risk tracking, and stakeholder coordination.
- Experience preparing and maintaining project documentation, including plans, risk logs, and status reports.
- Hands-on experience with project management and issue tracking tools.
- Comfortable working in Agile, Waterfall, or Hybrid project environments.
- Basic understanding of product design thinking and feature breakdown processes.
- Strong communication skills for collaborating with cross-functional and geographically dispersed teams.
- Excellent problem-solving and analytical abilities.
- Capability to manage multiple tasks or small projects simultaneously.
- Willingness to learn new technologies and adapt to evolving project requirements.
- Awareness of organizational processes, compliance, and governance standards.
- Team-oriented mindset with effective collaboration and conflict management skills.
- Strong documentation and technical writing proficiency.
- Ability to quickly grasp new business domains and requirements.
- Experience working in fast-paced, collaborative environments.
- Flexibility to work across different time zones, including Eastern Time, if required.

This position offers the opportunity to work on cutting-edge AI and enterprise integration projects within a dynamic and evolving IT landscape. The ideal candidate will thrive in a collaborative environment and demonstrate a strong commitment to delivering high-quality project outcomes.