Assistant Manager Network Analytics and Experience Improvement

This role involves collaborating closely with Marketing, Commercial, and Technical teams to identify challenges and develop strategic solutions using data-driven insights. The position requires conducting thorough analyses, applying advanced analytical techniques, and delivering actionable recommendations to support effective decision-making across the organization. The successful candidate will contribute to enhancing network performance and customer experience through research, forecasting, and optimization, while also designing and maintaining data visualization tools.

Key Responsibilities

- Collaborate with Marketing, Commercial, and Technical teams to identify issues and develop strategies, leveraging data to propose effective solutions.
- Address routine and complex analytical problems by applying advanced methods as necessary.
- Conduct comprehensive analyses involving data gathering, requirements specification, processing, and ongoing delivery of insights.
- Engage with cross-functional stakeholders to present business recommendations related to revenue, forecasting, and customer experience using clear, visual quantitative displays.
- Research and develop technical methods for analysis, forecasting, and optimization aimed at improving network quality and customer satisfaction.
- Maintain and update data science models in alignment with evolving business needs.
- Design, develop, and service dashboards and visualization tools such as Power BI and Tableau to facilitate data-driven decision-making.

Required Qualifications

- Proven experience working with cross-functional teams including Marketing, Commercial, and Technical groups.
- Strong analytical skills with the ability to apply advanced data analysis techniques.
- Expertise in data gathering, processing, and delivering actionable insights.
- Proficiency in creating visual data presentations for diverse stakeholder groups.
- Experience in developing and maintaining data science models.
- Skilled in designing and managing dashboards using Power BI, Tableau, or similar tools.
- Ability to translate complex data into clear business recommendations.

Preferred Qualifications and Benefits

- Experience in telecommunications or network-related industries is advantageous.
- Familiarity with forecasting and optimization methodologies.
- Strong communication skills to effectively interact with multiple levels of stakeholders.
- Opportunity to work in a dynamic environment focused on improving network quality and customer experience.
- Exposure to cutting-edge data science and visualization technologies.

This position offers the chance to make a significant impact by driving data-informed decisions and enhancing overall business performance through collaboration and technical expertise.