Assistant Manager - Operations

This role involves managing daily operational processes related to investments, redemptions, conversions, pledges, transfers, online E-Accounts, and asset management activities. The candidate will ensure timely and accurate execution of transactions, reconciliations, and operational reporting while collaborating closely with Investment, Compliance, Sales, and Finance teams to maintain smooth fund operations. The position requires implementing operational policies, procedures, and internal controls, supporting audits and regulatory compliance, and maintaining thorough operational documentation. Additionally, the role focuses on identifying process gaps and contributing to efficiency improvements, automation, and system enhancements. Maintaining data accuracy in internal systems and responding to operational queries to support client service delivery are also key aspects. The candidate will perform additional duties as assigned by the Head of Department or Supervisors.

Key Responsibilities

- Manage day-to-day operational processes related to investment activities, including redemptions, conversions, pledges, transfers, online E-Accounts, and asset management.
- Ensure the timely and accurate execution of transactions, reconciliations, and operational reporting.
- Coordinate with cross-functional teams such as Investment, Compliance, Sales, and Finance to ensure seamless fund operations.
- Implement and maintain operational policies, procedures, and internal controls.
- Support audit processes, regulatory compliance requirements, and maintain comprehensive operational documentation.
- Identify operational process gaps and actively contribute to improvements, including automation and system enhancements.
- Maintain data accuracy and proper record-keeping within internal systems.
- Address operational queries promptly and support client service delivery efforts.
- Perform additional duties as assigned by the Head of Department or Supervisors.

Required Qualifications

- Bachelor’s degree in Finance, Accounting, or a related field.
- 1-2 years of experience within an Asset Management Company, Investment Advisory firm, or Banking/Financial Services sector.
- Strong analytical skills with the ability to interpret data and identify opportunities for process improvement.
- Solid understanding of operational workflows, reconciliations, and fund administration.
- Excellent communication and stakeholder management abilities.
- Project management and coordination skills to handle multiple tasks efficiently.
- Client-focused mindset with a good understanding of investment distribution and investor servicing.
- Proficiency in MS Excel and other MS Office tools; familiarity with portfolio management or fund accounting systems is an advantage.
- Detail-oriented, well-organized, and capable of managing multiple priorities in a fast-paced environment.

Application Questions

Candidates will be asked to provide their current salary, expected salary, and notice period as part of the application process.

Work Location

This position requires in-person attendance at the designated office location.

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This description outlines a dynamic role suited for candidates with a strong foundation in finance operations and a proactive approach to process improvement and client service. The ideal candidate will thrive in a collaborative environment and contribute to the operational excellence of the organization.