The Assistant Manager Regulatory Affairs (Grade-9) for the Central B region based in Multan will oversee comprehensive regulatory affairs management within the designated sub-region. This role involves active engagement with the PTA Zonal Office, Law Enforcement Agencies such as Police, FIA, NCCIA, and local government bodies including DHA and Cantonment Boards. The position also provides regulatory support to Sales, Franchise, and Kiosk operations while coordinating with FAB regional offices to resolve interference issues. This role has been created by dividing the existing Central region, previously managed by a single Assistant Manager, into two sub-regions to ensure more focused coverage, timely responses, and consistent compliance across the entire geographic and operational scope.
Key Responsibilities:
- Manage time-sensitive and concurrent obligations including escalations from Law Enforcement Agencies, PTA meetings, compliance requirements, Quality of Service (QoS) surveys, complaints, and court hearings that often occur simultaneously in both sub-regions.
- Address delays in kiosk activation, regularization, and approval requests by providing dedicated support within the Central B sub-region, ensuring smoother operational workflows.
- Provide immediate on-site support to franchises during police, LEA, or other government agency actions such as PERA inspections, minimizing commercial and reputational risks.
- Maintain strong, regular, and in-person relationships with PTA’s regional office, local administrations, and Law Enforcement Agencies to ensure high-quality liaison and service delivery without compromising coverage in either sub-region.
Required Qualifications:
- Minimum of a Bachelor’s degree or equivalent qualification.
- 4 to 6 years of relevant work experience in regulatory affairs or a related field.
This position offers the opportunity to work in a dynamic regulatory environment with significant interaction across multiple government bodies and internal departments. The role is critical in ensuring regulatory compliance and operational support within a geographically diverse and complex region.