Utopia Brands is seeking an Assistant Manager to oversee Amazon shipment operations for the US and Canada markets. This full-time, onsite role is based in Shahra-e-Faisal, Karachi, with working hours from 12:00 PM to 9:00 PM. The successful candidate will be responsible for creating and managing shipments, coordinating with Production and Warehouse teams, and ensuring that all shipments are accurate, compliant with Amazon policies, and dispatched on time. This position requires strong organizational skills and the ability to manage multiple shipments while maintaining high standards of operational efficiency.
Key Responsibilities
- Create and manage Amazon shipments, including multi-split shipments of up to five splits, ensuring accuracy and timely dispatch.
- Collaborate closely with Production and Warehouse teams to guarantee complete and on-time shipments.
- Ensure full compliance with Amazon’s shipment, labeling, and documentation policies and guidelines.
- Monitor shipment execution and proactively address any delays, shortages, or discrepancies.
- Manage Amazon operations specifically for the US and Canada, adhering to region-specific compliance and execution standards.
- Liaise with internal stakeholders and Amazon Support teams to resolve operational issues promptly and efficiently.
- Prepare and share weekly performance and shipment reports with management, highlighting key performance indicators, risks, and proposed action plans.
- Identify process gaps and contribute to continuous improvements aimed at enhancing shipment accuracy and operational efficiency.
- Support management with data analysis, root cause investigations, and operational planning.
Required Qualifications
- Minimum of 2 years of experience working with Amazon Seller Central and/or FBA operations.
- Strong working knowledge of Amazon shipment, labeling, and compliance requirements.
- Excellent coordination and communication skills to work effectively across multiple teams.
- Proficiency in data analysis and reporting, particularly using Excel.
- Strong organizational and problem-solving abilities with the capacity to manage multiple shipments and deadlines simultaneously.
- Willingness to work onsite in Karachi during the 12:00 PM to 9:00 PM shift.
- Bachelor’s degree is required.
Preferred Qualifications and Benefits
- Hands-on exposure to Amazon operations across two major markets (US and Canada).
- Opportunities for career growth within a rapidly expanding e-commerce brand.
This role offers a unique opportunity to gain comprehensive experience in Amazon shipment operations while contributing to the growth of a dynamic company. Candidates must be based in Karachi and able to work onsite as per the specified shift.