Assistant Operations Manager

Medfit, a medical apparel company established in 2019, operates through e-commerce and multiple outlets across Pakistan. Committed to employee growth and collaboration, Medfit is seeking a dedicated and experienced Assistant Operations Manager. This role involves managing and coordinating daily operations across several departments including Warehouse, E-commerce, Embroidery, Accounts, and B2B. The successful candidate will ensure smooth workflows, lead diverse teams, meet deadlines, and maintain high operational efficiency throughout the organization.

Key Responsibilities

Warehouse Operations:
Oversee daily warehouse activities such as receiving supplies and dispatching stock for outlets, B2B clients, and online orders, ensuring seamless inventory flow.

E-commerce Operations:
Manage the processing, packing, and fulfillment of daily online orders on time. Coordinate stock availability and replenishment to prevent delays. Handle returns efficiently and monitor pending orders to ensure timely completion.

Embroidery Operations:
Supervise all embroidery requests, ensuring they meet Medfit’s quality standards. Track progress and guarantee timely completion of embroidery orders. Coordinate the transfer of finished embroidered products back to the warehouse or relevant departments.

Accounts Operations:
Oversee daily accounts-related tasks, including payment processing, ledger balancing, and record filing. Maintain accurate records and collaborate with the accounts team to resolve discrepancies promptly.

B2B Operations:
Ensure timely processing of B2B orders by the warehouse. Coordinate order preparation, dispatch, and delivery to clients, following up on pending orders to address any operational delays.

Team Management & Operational Control:
Lead and coordinate teams across multiple departments. Monitor daily performance, ensure deadlines are met, and achieve operational targets. Identify operational challenges and implement effective solutions. Maintain strong interdepartmental coordination and accountability for daily operations.

Required Qualifications

- Bachelor’s degree minimum.
- At least 4 years of experience in corporate operations or a relevant operational management role.
- Proficiency with ERP systems, POS, Shopify, and QuickBooks.
- Strong leadership and team management capabilities.
- Ability to manage daily operations, close tasks efficiently, and meet deadlines consistently.
- Solid understanding of warehouse management, e-commerce, inventory control, accounts, and order fulfillment processes.
- Excellent planning, coordination, and problem-solving skills.

Preferred Qualifications and Candidate Profile

- Responsible, creative, proactive, and accountable approach to work.
- Skilled in managing multiple departments and handling day-to-day operational challenges.
- Effective team leader with the ability to monitor performance and ensure timely task completion.
- Strong communication and coordination skills.
- Focused on operational efficiency, accuracy, and achieving daily targets.

Additional Information

This position is based in Rawalpindi, with work conducted in person at Medfit’s Head Office located on the 4th Floor, Prince Arcade, opposite Holy Family Gate No. 03. The monthly salary range for this role is Rs50,000 to Rs60,000.

Candidates with a Bachelor’s degree and a minimum of four years’ experience in operations are encouraged to apply. This is an excellent opportunity for professionals seeking to contribute to a growing company while developing their operational management skills in a dynamic environment.