Associate Admin Officer

This role involves managing the daily operations of a facility, ensuring cleanliness, maintenance, and smooth administrative functioning. The position requires overseeing housekeeping and support staff, addressing client concerns promptly, and coordinating repair and maintenance activities with technical teams and external vendors. The incumbent will also be responsible for inventory management, maintaining accurate records, and ensuring compliance with operational procedures and shift handovers.

Key Responsibilities

- Oversee daily facility operations, including cleanliness, housekeeping, and maintenance activities to ensure a safe and efficient environment.
- Supervise support and para staff as well as housekeeping teams, managing day-to-day administrative tasks.
- Address client queries, complaints, and service requests, ensuring timely and effective resolution.
- Coordinate repair and maintenance activities by liaising with technical teams and external vendors.
- Manage inventory control, maintain stock records, handle material issuance, and process procurement requests.
- Monitor staff attendance, prepare duty rosters, and oversee cleaning schedules and operational checklists.
- Maintain daily administrative records and prepare comprehensive shift reports covering operational issues, complaints, and pending tasks.
- Ensure proper shift handovers and strict adherence to building Standard Operating Procedures (SOPs).

Required Qualifications

- Bachelor’s degree or diploma in Hospitality Management, Business Administration, or a related discipline.
- 1 to 3 years of relevant experience in administration, building operations, or facility management.
- Solid understanding of housekeeping, facility operations, and maintenance coordination.
- Strong communication skills, with the ability to handle complaints, solve problems, and coordinate effectively with teams.
- Proficiency in Microsoft Office applications, including Excel, Word, and email communication.
- Ability to multitask, maintain accurate records, and work independently with minimal supervision.

No preferred qualifications or benefits were specified for this position.