B2B Account Executive - Fintech Sales - TJ / 1910263

Famtech is seeking a B2B Account Executive specializing in Fintech Sales based in Karachi. The successful candidate will focus on lead generation, customer communication, and facilitating a smooth onboarding experience without resorting to aggressive sales tactics. A strong understanding of B2B cross-border payment platforms and competitor landscapes is essential. This role involves maintaining detailed records of sales activities and providing regular pipeline updates to management. The Account Executive will work closely with internal teams to resolve platform issues, enhance customer experience, and contribute to Famtech’s growth within the fintech sector. Proficiency in CRM and ERP systems, along with excellent time management skills, is crucial in this dynamic environment.

Key Responsibilities

- Identify and engage potential business customers through phone calls, emails, LinkedIn, and other communication channels.
- Clearly articulate Famtech’s B2B fintech platform and solutions, customizing the value proposition to align with each prospect’s business needs.
- Assist prospects throughout the registration and account creation process, addressing basic questions and troubleshooting minor issues.
- Monitor the onboarding journey, promptly flagging any platform issues to ensure a positive client experience.
- Stay informed about competitor offerings and pricing strategies to effectively position Famtech’s solutions in the market.
- Conduct consistent follow-ups with interested businesses to complete registrations and convert leads into active customers.
- Maintain accurate and up-to-date records of outreach efforts, follow-ups, and registration statuses using CRM and ERP tools.
- Submit timely sales reports and pipeline updates to management to support strategic planning and decision-making.
- Collaborate with customer support and other relevant teams to ensure a seamless transition for clients post-registration.
- Strive to meet or exceed outreach and signup targets while managing commissions and incentives responsibly.
- Handle sensitive customer and company information with professionalism and discretion.
- Utilize technology tools such as Google Workspace, WhatsApp, and Google Chat to facilitate effective communication and organization.
- Adapt to a fast-paced work environment by prioritizing tasks and managing time efficiently.

Required Qualifications

- Proven experience in B2B sales, preferably within the fintech or payments industry.
- Strong knowledge of cross-border payment platforms and competitor market insights.
- Proficiency in CRM and ERP systems for managing sales pipelines and customer data.
- Excellent communication skills across multiple channels including phone, email, and social media.
- Ability to work collaboratively with cross-functional teams to resolve issues and improve customer satisfaction.
- Strong organizational and time management skills to handle multiple tasks in a fast-paced setting.
- High level of professionalism and discretion when dealing with sensitive information.

Preferred Qualifications and Benefits

- Familiarity with fintech industry trends and regulatory environments is advantageous.
- Experience using Google Workspace and other digital communication tools.
- Opportunity to contribute to a growing fintech company with a collaborative work culture.
- Competitive commission structure aligned with performance targets.
- Exposure to innovative B2B payment solutions and cross-border financial technology.

This role offers the chance to be part of an expanding fintech company focused on delivering cutting-edge payment solutions while fostering long-term client relationships. Candidates who are proactive, customer-focused, and adaptable will thrive in this position.