BPO Brigade is a communication-driven BPO specializing in inbound and outbound calling with a focus on meaningful conversations rather than sheer call volume. The company leverages smart communication techniques, customized scripts, and genuine human interaction to deliver measurable results. Its services include lead generation, customer support, and follow-up activities designed to close the loop and strengthen client relationships. BPO Brigade fosters a performance-oriented environment where employees can develop their sales and customer engagement skills while maintaining clarity, consistency, and energy in every interaction.
The B2B Sales Closer role, based on-site in Lahore, is a full-time position focused on closing deals for SEO and digital marketing services. The successful candidate will engage with qualified leads through discovery calls, present tailored solutions, negotiate terms, and ultimately secure contracts. Daily responsibilities include managing inbound and outbound lead follow-ups, maintaining a sales pipeline, preparing proposals, and collaborating with marketing and operations teams to ensure service offerings meet client needs. The role requires handling sales calls, keeping detailed CRM records, and maintaining consistent communication until deals are finalized. Staying updated on SEO and digital marketing trends is essential to confidently address client inquiries and position services effectively.
Key Responsibilities
- Engage with inbound and outbound leads to qualify prospects and schedule discovery calls.
- Conduct detailed discovery calls to understand client needs and present customized SEO and digital marketing solutions.
- Manage and maintain an organized sales pipeline using CRM tools, ensuring accurate and up-to-date records.
- Prepare and deliver professional proposals aligned with client requirements and company offerings.
- Negotiate contract terms and close deals while maintaining strong client relationships.
- Collaborate closely with marketing and operations teams to align service delivery with client expectations.
- Stay informed about the latest trends and developments in SEO, PPC, social media, and content marketing to provide expert advice.
- Follow up consistently with prospects to move deals through the sales funnel efficiently.
Required Qualifications
- Proven track record in B2B sales, specifically in closing deals related to SEO, digital marketing, or similar services.
- Strong understanding of digital marketing channels such as PPC, social media, content marketing, and their impact on business growth.
- Excellent communication, negotiation, and presentation skills, with the ability to build trust and professionally handle objections.
- Experience using CRM systems and managing sales pipelines and lead workflows.
- Ability to work on-site in Lahore and manage multiple prospects effectively under tight deadlines.
- Comfortable with both inbound and outbound calling, including discovery, follow-up, and closing conversations.
- Analytical mindset with the capability to assess client needs, propose tailored solutions, and articulate return on investment (ROI).
- Relevant educational background in business, marketing, communications, or related fields is preferred.
Preferred Qualifications and Benefits
- Previous experience working in a BPO or agency environment is considered an advantage.
- Opportunity to work in a performance-driven culture that encourages skill development in sales and customer engagement.
- Exposure to a dynamic team focused on authentic communication and measurable results.
This role offers a unique chance to grow within a specialized BPO setting while contributing to the success of clients through strategic digital marketing sales.