Bank Branch Manager - Operations & Business Development - TJ / 1902313

Sindh Bank Limited is seeking a dynamic and experienced Bank Branch Manager for Operations and Business Development at multiple locations across Pakistan, including Islamabad, Hyderabad, Karachi, Lahore, Multan, Peshawar, Quetta, Rawalpindi, Sargodha, Sialkot, Gujrat, Kasur, Muzaffargarh, Okara, and Sheikhupura. The successful candidate will be responsible for overseeing overall branch operations, driving business growth, expanding the customer base, and maintaining high standards of customer service. This role demands strong leadership skills, effective business development strategies, deposit mobilization, prudent risk management, and strict adherence to the Bank’s policies and regulatory requirements.

Key Responsibilities

- Develop and execute business plans to meet branch growth targets in deposits, lending, and trade finance.
- Drive deposit mobilization by promoting Current Accounts, Savings Accounts, and Term Deposits.
- Lead customer acquisition initiatives targeting both New-to-Bank (NTB) and Existing-to-Bank (ETB) segments to broaden the customer base.
- Promote Sindh Bank’s products and services to enhance revenue and branch profitability.
- Expand Consumer, SME, and Corporate Finance portfolios through comprehensive credit evaluation and recommendations aligned with bank policies and risk parameters.
- Identify trade finance opportunities and cultivate strong relationships with high-value depositors and prospective clients.
- Monitor and manage credit portfolios to ensure timely recovery and minimize Non-Performing Assets (NPAs).
- Ensure full compliance with State Bank of Pakistan regulations, including AML, CFT, CPF requirements, KYC protocols, and internal policies.
- Maintain robust internal controls to achieve satisfactory audit outcomes and compliance with Business Continuity Plans (BCPs).
- Uphold fair treatment of customers, promptly resolve written complaints, and enhance overall service quality and turnaround times.
- Control branch profitability by managing expenses, budget utilization, and submitting accurate reports to Head Office and the State Bank of Pakistan.
- Lead, train, and motivate branch staff, ensuring discipline, punctuality, attendance, and facilitating succession planning and job rotation.
- Monitor branch performance against key performance indicators (KPIs) using data analytics.
- Coordinate activities between the branch, Head Office, and external auditors; escalate significant operational or compliance issues as necessary.
- Ensure smooth day-to-day branch operations and undertake additional assignments as directed by management.

Required Qualifications

- Minimum of 5 years of experience in banking or financial institutions, with proven responsibility for achieving deposit targets, NTBs, ETBs, and promoting Current Accounts.
- Strong knowledge of lending and trade finance business in the assigned area.
- Thorough understanding of State Bank of Pakistan prudential regulations.
- Minimum graduate degree from an HEC-recognized university.

Preferred Qualifications

- MBA or M.Com degree is preferred.
- Candidates up to 50 years of age are eligible to apply.

Sindh Bank Limited is an equal opportunity employer that encourages applications from all qualified candidates, including persons with disabilities, regardless of gender or religion. The bank is committed to fostering an inclusive work environment and values diversity in its workforce.