Posted Oct 13, 2026 137 views
HRSPL is seeking a skilled Bank Teller to join the team of one of its prominent clients. The ideal candidate will have a solid background in banking operations, particularly within the Pakistani financial sector, and possess hands-on experience with customer onboarding, compliance processes, and core banking systems. This role demands a detail-oriented professional who can efficiently handle transactions, ensure regulatory compliance, and collaborate effectively with various internal and external stakeholders.
Key Responsibilities
- Execute daily teller operations including cash handling, transaction processing, and reconciliation with high accuracy.
- Conduct customer onboarding and perform Customer Due Diligence (CDD) and Know Your Customer (KYC) procedures in line with bank policies and regulatory requirements.
- Operate and manage AML system tools, including AML Real-Time (AML RT) monitoring, to detect and prevent financial crimes.
- Maintain compliance with State Bank of Pakistan (SBP) regulations, including F.E. Manual and Clean Notes Policy, as well as AML/CFT laws and the Zakat Act.
- Utilize core banking systems (CBS), Teller System, OTC, NADRA, NIFT, Raast, and Phoenix platforms efficiently, adapting to system upgrades and disaster recovery protocols.
- Collaborate with internal departments such as IT, Compliance, and Business Development to resolve operational issues and improve service delivery.
- Liaise with external entities including SBP, NIFT, and customers to ensure smooth transaction flow and regulatory adherence.
- Address and resolve transactional discrepancies, system errors, and customer inquiries promptly and professionally.
- Manage multiple tasks effectively, prioritizing workload to meet deadlines in a dynamic work environment.
Required Qualifications
- Bachelor’s degree in Finance, Banking, Business Administration, or a related field.
- 2 to 4 years of relevant experience in bank teller operations, preferably within the Pakistani banking sector.
- Practical knowledge of SBP regulations, NIFT, Raast, and Phoenix systems is mandatory.
- Experience with customer onboarding, CDD/KYC processes, and AML system operations in a commercial banking environment.
- Proficiency in core banking systems, teller software, OTC, NADRA, NIFT, and AML tools.
- Strong understanding of SBP guidelines, AML/CFT legislation, Zakat Act, and KYC requirements for both local and international clients.
- Excellent verbal and written communication skills in English and Urdu.
- Demonstrated ability to maintain accuracy and attention to detail in transaction processing and documentation.
Preferred Qualifications and Benefits
- A Master’s degree in a relevant field is preferred.
- Professional certifications related to banking operations, AML/CFT, or SBP regulatory compliance are highly advantageous.
- Candidates with a strong ethical foundation, high integrity, and the ability to handle sensitive financial information confidentially will be favored.
- Flexibility to adapt to evolving operational policies and regulatory updates is essential.
- Commitment to delivering high-quality operational support and upholding the bank’s core values is expected.
This position offers an excellent opportunity for banking professionals looking to advance their careers in a reputable financial institution while contributing to a compliant and customer-focused banking environment.
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