Billing & Collection Specialist

The Billing & Collection Specialist plays a vital role in supporting the billing operations, payment tracking, and account follow-ups to ensure accurate financial records and timely payments. This position involves preparing and reviewing invoices, maintaining payment records, and communicating with customers regarding outstanding balances. It is ideal for individuals who are organized, detail-oriented, and interested in developing their skills in finance and administrative functions.

Key Responsibilities
- Prepare, review, and process invoices following established procedures.
- Maintain accurate billing records, payment information, and customer account details.
- Monitor outstanding balances and assist with routine payment follow-ups.
- Communicate with customers regarding invoices, payment statuses, and billing inquiries.
- Investigate basic billing discrepancies and coordinate necessary corrections.
- Reconcile payment records and help identify outstanding transactions.
- Update financial databases, spreadsheets, and billing systems regularly.
- Collaborate with internal departments to resolve account-related issues.
- Prepare routine billing summaries and collection status reports.
- Handle financial documentation responsibly while adhering to company policies.

Required Qualifications
- High school diploma or equivalent; additional education in Accounting, Finance, Business Administration, or related fields is advantageous.
- Basic computer proficiency, including familiarity with spreadsheets and office applications.
- Strong numerical accuracy and keen attention to detail.
- Clear written and verbal communication skills.
- Ability to organize records, follow procedures, and meet deadlines consistently.
- Willingness to learn billing systems, payment processes, and account management procedures.
- Professional approach to handling customer inquiries and maintaining confidentiality.
- Reliable and responsible, comfortable managing routine financial tasks.
- Ability to work independently while also collaborating effectively with team members.

Preferred Qualifications and Benefits
Previous experience in billing, accounts receivable, collections, or administrative roles is beneficial but not mandatory, making this an excellent opportunity for entry-level candidates eager to build a career in finance. This role offers valuable hands-on experience in billing and accounts receivable operations, helping to develop numerical, administrative, and communication skills. Candidates who are detail-oriented, responsible, and motivated to learn will find this position rewarding and growth-oriented.