This role serves as a vital link between the commercial and technical teams within the organization. The Biomedical Engineer – Sales Coordinator will oversee both pre-sales and post-sales activities, ensuring smooth coordination throughout the sales cycle. Responsibilities include managing tender and regulatory submissions, maintaining accurate product documentation, and working closely with international principals to facilitate seamless deal progression from initial inquiry through to final delivery.
Key Responsibilities
- Process and monitor sales orders, quotations, and purchase orders from initiation through to delivery, ensuring accuracy and timeliness.
- Collaborate with field sales teams, logistics, and warehouse personnel to guarantee prompt fulfillment of orders.
- Communicate regularly with international principals regarding product specifications, pricing, availability, and shipment tracking.
- Maintain and update product databases, catalogs, and technical datasheets in an organized and accessible manner.
- Address customer and hospital inquiries that require technical clarification on device specifications or compatibility.
- Prepare detailed sales reports, forecasts, and coordination summaries for management review.
- Support the repair workshop team by managing spare parts orders and coordinating warranty claims efficiently.
Required Qualifications
- Bachelor’s degree in Biomedical Engineering (BE/BS BME) from a recognized university.
- 2 to 4 years of experience in a sales coordination role within the medical device, pharmaceutical, or healthcare sectors.
- Proficiency in Microsoft Office applications, particularly Excel and Word.
- Strong written communication skills, keen attention to detail, and the ability to manage multiple tasks effectively under tight deadlines.
Preferred Qualifications and Benefits
- Familiarity with ERP or CRM systems is advantageous and will support efficient workflow management.
- Experience working with international suppliers or principals is beneficial.
- The role offers the opportunity to work in a dynamic environment bridging technical and commercial functions, contributing directly to the company’s growth and customer satisfaction.
This position is ideal for candidates who thrive in a structured yet fast-paced setting, enjoy cross-functional collaboration, and possess a strong technical background combined with sales coordination expertise.