Booking & Operations Coordinator - REMOTE / Work From Home

We are seeking a full-time Booking & Operations Coordinator to join our remote team based in Lahore, Pakistan. The ideal candidate will have at least two years of relevant experience and possess excellent English communication skills. This role requires availability to work evening or overnight shifts that align with New York business hours. The position offers a competitive salary range of PKR 80,000 to 90,000. The successful candidate will play a key role in managing booking processes, coordinating transportation dispatch, leading team activities, and maintaining effective communication with clients and vendors. Additionally, the role involves handling documentation, generating reports, optimizing workflows, and providing sales support related to bookings.

Key Responsibilities

- Coordinate and manage booking schedules to ensure timely and accurate processing.
- Dispatch transportation resources efficiently to meet operational demands.
- Lead and support team members to maintain smooth daily operations.
- Communicate professionally with clients and vendors to address inquiries and resolve issues.
- Maintain accurate documentation and prepare regular reports on booking and operational activities.
- Identify opportunities to improve workflow processes and implement optimization strategies.
- Assist the sales team with booking-related support to enhance customer service and sales outcomes.

Required Qualifications

- Minimum of 2 years of experience in booking coordination, operations, or a related field.
- Excellent command of English, both written and verbal, to facilitate clear communication.
- Ability to work evening or overnight shifts aligned with New York business hours.
- Strong organizational skills with attention to detail.
- Proven ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Experience in team leadership or coordination is highly desirable.

Preferred Qualifications and Benefits

- Previous experience working remotely or in a virtual team setting.
- Familiarity with transportation dispatch systems and booking software.
- Proactive problem-solving skills and a customer-oriented approach.
- Competitive salary package within the range of PKR 80,000 to 90,000.
- Opportunity to work in a dynamic, international business environment with flexible remote arrangements.

This role is ideal for candidates who thrive in a structured yet flexible remote work setting and are committed to supporting operational excellence across time zones.