Branch Receivable Officer

This role focuses on managing and improving collection processes to ensure high efficiency in resolving bounced transactions and normalizing accounts within specified timeframes. The candidate will be responsible for achieving collection targets, particularly from bounced customers, while maintaining accuracy and adherence to process guidelines. Continuous self-development and a strong orientation towards process compliance are essential to succeed in this position.

Key Responsibilities

- Achieve resolution of bounced transactions through effective bucket management.
- Ensure collection efficiency for accounts aged 1 to 90 days in resolution status.
- Maintain collection efficiency for accounts aged 1 to 90 days in normalization status.
- Manage collection efficiency for accounts aged 90 to 180 days, including rollback normalization activities.
- Meet collection charge targets specifically from bounced customers.
- Commit to ongoing self-development to enhance skills and performance.
- Adhere strictly to process orientation and compliance standards.

Required Qualifications

- Proven experience in collections or accounts receivable management.
- Strong understanding of bucket resolution and account normalization processes.
- Ability to work with targets and deliver results in a deadline-driven environment.
- Detail-oriented with excellent organizational skills.
- Commitment to continuous learning and process adherence.

Preferred Qualifications and Benefits

- Experience handling bounced customer accounts and rollback normalization is advantageous.
- Exposure to process-driven work environments.
- Opportunities for professional growth through self-development initiatives.

This position is ideal for candidates who are process-focused, target-driven, and eager to develop their expertise in collections management.