Business Analyst

TPS Worldwide is a leading global provider of digital payments, banking solutions, and IT infrastructure, serving banks, microfinance institutions, fintechs, XaaS companies, and non-banks across more than 30 markets. With over 30 years of industry experience and a client base exceeding 200 organizations worldwide, TPS delivers secure and scalable systems that enable real-time innovation and financial transformation. Their comprehensive solutions include digital onboarding, instant payments, and intelligent financial services, helping institutions stay competitive in a fast-evolving financial landscape. Headquartered in Pakistan and operating throughout the Middle East, South Asia, Africa, and Europe, TPS is committed to powering smarter and more efficient financial infrastructure.

The Business Analyst role at TPS Worldwide is a full-time, on-site position based in Karachi. This role involves close collaboration with various stakeholders to gather, analyze, and document business requirements specifically for digital payments and banking solutions. The analyst will focus on mapping and optimizing business processes, preparing detailed functional specifications, and working alongside product, technology, and operations teams to ensure that solutions comply with client expectations and regulatory standards. The position requires conducting data-driven analyses to identify areas for improvement, supporting project planning and execution, and participating in the testing and validation of new features. Additionally, the analyst will contribute to client presentations, user training sessions, and ongoing enhancements of TPS platforms.

Key Responsibilities
- Collaborate with stakeholders to gather and document detailed business requirements for digital payments and banking solutions.
- Map and optimize existing business processes to improve efficiency and effectiveness.
- Prepare comprehensive functional specifications to guide development teams.
- Work closely with product, technology, and operations teams to ensure solutions meet client needs and regulatory compliance.
- Conduct data-driven analyses to identify opportunities for process improvements and innovation.
- Support project planning, implementation, and change management activities.
- Participate in testing, validation, and quality assurance of new features and system enhancements.
- Assist in preparing client presentations and conducting user training sessions.
- Contribute to continuous improvement initiatives for TPS platforms and services.

Required Qualifications
- Proven experience in the fintech or payments domain.
- Strong understanding of Card Management Systems (CMS) and end-to-end transaction flows.
- Knowledge of authorization, clearing, and settlement processes within payment ecosystems.
- Experience writing user stories, defining acceptance criteria, and managing product backlogs in Agile/Scrum environments.
- Familiarity with REST APIs, JSON, API documentation, and API testing methodologies.
- Hands-on experience with Jira and participation in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.
- Excellent analytical, communication, and stakeholder management skills.
- Ability to work effectively in a collaborative, fast-paced Agile environment.
- Location: Karachi (on-site).

TPS Worldwide offers an opportunity to be part of a dynamic team focused on building innovative payment solutions that drive financial transformation globally. Candidates passionate about fintech innovation and Agile collaboration are encouraged to apply.