LDP Logistics is seeking a confident and commercially minded professional to join their team as a Client Account Manager. This role involves managing client communications, supporting business growth, and ensuring seamless coordination with US-based customers. The ideal candidate will possess strong communication skills, a clear understanding of customer needs, and the ability to take ownership of tasks and outcomes with minimal supervision.
Key Responsibilities
- Prospect, pitch, and close new shipper accounts across various freight modes.
- Manage and grow existing accounts by securing additional lanes and increasing shipment volumes.
- Price loads accurately and negotiate rates to protect profit margins.
- Serve as the primary point of contact for clients, promptly resolving any issues that arise.
- Collaborate closely with operations and carrier teams to guarantee on-time and problem-free deliveries.
- Maintain an up-to-date pipeline and sales forecast within the CRM system.
- Consistently meet monthly targets for revenue, margin, and new account acquisition.
Required Qualifications
- Bachelor’s degree in Business, Supply Chain, or a related field.
- 2 to 4 years of international sales experience, preferably with US-based companies.
- Demonstrated track record of meeting or exceeding sales targets.
- Solid understanding of the B2B sales cycle, including pricing strategies and closing deals.
- Strong negotiation and relationship-building capabilities.
- Excellent verbal and written communication skills in English.
- Practical experience using CRM software.
- Flexibility to work shifts aligned with client time zones.
This role offers the opportunity to work in a dynamic logistics environment, engaging with a diverse client base and contributing directly to business growth. Candidates who are proactive, results-driven, and customer-focused will thrive in this position.