Business Development Executive

WAManager.io is a comprehensive WhatsApp CRM and business communication platform designed to help businesses efficiently manage customer conversations, team collaboration, leads, automation, campaigns, follow-ups, and customer support—all from a single centralized system. We are seeking a confident and professional Business Development Executive to join our team. The ideal candidate will be responsible for handling incoming leads, understanding customer needs, clearly explaining our platform’s features, conducting product demonstrations, and converting prospects into paying subscribers.

Key Responsibilities
- Manage incoming leads from various sources including WhatsApp, Meta Ads, website inquiries, and other channels.
- Communicate professionally with potential customers via WhatsApp, phone calls, and online meetings.
- Understand each customer’s business requirements and recommend the most suitable WAManager solutions.
- Clearly explain product features, benefits, pricing plans, and relevant use cases.
- Conduct or schedule online product demonstrations as needed.
- Maintain consistent follow-up with potential customers until the sales process is successfully closed.
- Convert qualified leads into paid subscriptions for WAManager.
- Keep accurate records of leads, follow-ups, and customer information within the CRM system.
- Assist new customers with basic onboarding and initial guidance on using the platform.
- Build and nurture long-term customer relationships while identifying opportunities for upselling.
- Collaborate with technical and marketing teams to address customer needs and improve service delivery.

Required Qualifications
- Excellent communication skills with proficiency in spoken and written English and Urdu.
- Experience in sales, business development, customer support, or lead generation roles.
- Ability to understand software products and explain them effectively to non-technical customers.
- Strong follow-up and negotiation skills to drive conversions.
- Basic knowledge of CRM systems, WhatsApp Business, digital marketing, or SaaS products.
- Comfortable using WhatsApp, Google Meet, CRM software, and standard office tools.
- Target-driven mindset with confidence in closing sales deals.

Preferred Qualifications and Benefits
- 1 to 2 years of experience in Business Development, Sales, Customer Success, or Customer Support.
- Prior experience selling software, SaaS, digital services, CRM solutions, web development, or marketing services is highly desirable.
- Experience managing inbound leads is an advantage.

We offer a fixed monthly salary along with an attractive performance-based commission on successful subscriptions. This role provides an excellent opportunity to work with a growing SaaS product, supported by product and sales training. You will be part of a professional office environment with clear growth opportunities based on your performance.

This is a full-time, on-site position located at Davis Road, Lahore. Candidates must be able to commute daily and work from 10:00 AM to 7:00 PM.

Application Requirement
Applicants should confirm their ability to commute daily to the office at Davis Road, Lahore.

Compensation
Monthly salary ranges from Rs30,000 to Rs35,000, plus commissions based on performance.