Business Development Executive

We are seeking a motivated sales professional to drive the growth of our VoIP solutions targeted at call centers and software houses. This role involves managing the entire sales process, from initiating contact through cold calling and responding to inquiries, to closing deals, onboarding clients, and expanding accounts via upselling. The ideal candidate will be proactive, customer-focused, and capable of building lasting relationships to maximize client retention and revenue.

Key Responsibilities

- Sell VoIP services specifically to call centers, BPOs, and software houses.
- Convert both inbound and outbound leads into paying customers.
- Conduct cold calls and follow-up communications to develop a robust sales pipeline.
- Respond promptly and professionally to sales inquiries.
- Manage the complete sales cycle, including pitching, proposal development, negotiation, and closing deals.
- Ensure smooth onboarding of new clients while setting clear expectations.
- Provide after-sales support and maintain strong client relationships.
- Identify opportunities for upselling and cross-selling within existing accounts.
- Retain clients and minimize churn through regular check-ins and engagement.
- Maintain accurate and up-to-date records in the CRM system regarding leads, deals, and client interactions.

Required Qualifications

- 2 to 3 years of experience in selling digital products or services.
- Proven track record of managing the full sales journey from lead generation to closing.
- Comfortable with cold calling and outbound outreach strategies.
- Hands-on experience using any CRM software to track sales activities.
- Excellent spoken and written English communication skills.
- Strong confidence, target orientation, and effective communication abilities.
- Willingness to work night shifts as required.
- Understanding of call center and software house operations.

Preferred Qualifications and Benefits

- Experience selling VoIP, dialers, telecom, or SaaS products is highly advantageous.
- Competitive salary package ranging from Rs40,000 to Rs80,000 per month, including commission.
- Opportunities for career growth within a multi-market company operating in the US, UK, and UAE.
- A professional and supportive work environment fostering development and success.
- This is an in-person role requiring attendance at the designated work location.

This position offers an exciting opportunity for a driven sales professional to contribute to a dynamic company, expanding its footprint in key international markets while developing their own career in a fast-growing industry.