Department: Business Development
Job Type: Full-Time
Location: On-site
Experience: 1+ years preferred
Industry: Medical Billing / Healthcare Revenue Cycle Management
We are seeking a motivated and results-oriented Cold Caller to join our Business Development team. This role focuses on identifying and engaging potential healthcare clients by introducing our medical billing and revenue cycle management services. The successful candidate will qualify prospects and schedule meetings for the Business Development and Sales teams. Strong communication skills, confidence in speaking with healthcare professionals, and resilience in handling rejection are essential to consistently meet outreach goals.
Key Responsibilities
- Conduct outbound cold calls to healthcare providers, medical practices, clinics, physician groups, and other potential clients.
- Present the company’s medical billing and revenue cycle management services clearly and professionally.
- Identify key decision-makers such as physicians, practice managers, office managers, and administrators.
- Qualify leads by assessing practice size, specialty, current billing processes, pain points, and business needs.
- Schedule qualified appointments or discovery calls for the Business Development and Sales teams.
- Follow up with prospects using phone calls, emails, and other approved communication channels.
- Maintain accurate and up-to-date records of calls, conversations, follow-ups, and lead status within the CRM system.
- Research prospective medical practices to uncover new business opportunities.
- Achieve daily and monthly targets for calls, lead generation, and appointment setting.
- Develop a thorough understanding of the company’s services and value proposition.
- Handle initial objections professionally and provide relevant information to prospects.
- Collaborate closely with Business Development and Sales teams to ensure smooth lead transitions.
- Provide regular reports on outreach activities, qualified leads, appointments, and prospect feedback.
Required Qualifications
- Excellent verbal and written communication skills.
- Confident and professional telephone manner.
- Strong interpersonal and relationship-building abilities.
- Ability to communicate effectively with physicians, practice managers, and healthcare administrators.
- Comfortable making a high volume of outbound calls daily.
- Skilled in persuasion, negotiation, and objection handling.
- Self-motivated, goal-oriented, and persistent in achieving targets.
- Basic proficiency with computers and CRM software.
- Well-organized with the ability to manage follow-ups efficiently.
- Previous experience in cold calling, telemarketing, appointment setting, or business development is preferred.
Preferred Qualifications and Benefits
Experience in the following industries will be considered an advantage:
- Medical billing
- Healthcare BPO
- Revenue Cycle Management (RCM)
- Healthcare services
Compensation: Rs100,000.00 - Rs150,000.00 per month
Work Location: In person
This is an excellent opportunity for a driven individual to contribute to a growing company within the healthcare revenue cycle management sector. If you are proactive, resilient, and eager to develop your career in business development, we encourage you to apply.