Business Development Intern

OMRICS Global is a leading provider of IT Managed Services designed to support enterprises operating at a global scale. The company specializes in simplifying complex and distributed infrastructure through high-precision technical logistics and proactive 24/7 support. With a vetted network of over 2,500 field engineers across more than 1,000 global sites, OMRICS Global ensures reliable, on-the-ground expertise. Clients benefit from a streamlined service model that acts as a seamless extension of their internal teams, providing a single point of contact for all their IT managed service needs.

The Business Development Intern position is a part-time, on-site role based in Reykjavík. This internship offers hands-on experience in a global IT services environment, focusing on supporting business development efforts. The intern will assist in identifying potential clients, supporting lead generation activities, and maintaining accurate records within CRM and tracking tools. Daily responsibilities include conducting market research, analyzing industry trends, preparing reports and presentations, and supporting outreach initiatives such as email campaigns and follow-up communications. Collaboration with business development and customer service teams is essential to help qualify leads, respond to inquiries, and contribute to building strong client relationships. This role provides valuable exposure to the sales pipeline process and opportunities to learn from experienced professionals in a dynamic, international setting.

Key Responsibilities
- Assist in identifying and qualifying potential clients to support business growth.
- Conduct market research and analyze industry trends to provide actionable insights.
- Prepare detailed reports and presentations for internal teams and stakeholders.
- Support lead generation initiatives, including managing outreach campaigns and follow-up communications.
- Maintain accurate and up-to-date records in CRM and sales tracking systems.
- Collaborate closely with business development and customer service teams to respond to client inquiries and nurture relationships.
- Contribute to the overall effectiveness of the business development process by providing administrative and analytical support.

Required Qualifications
- Currently enrolled in a bachelor’s degree program, preferably in Business Administration, Marketing, Economics, IT Management, or a related field.
- Ideally in the second half of the degree program.
- Strong analytical skills with the ability to interpret market and business data effectively.
- Excellent communication skills, both written and verbal, to interact clearly with internal teams and potential clients.
- Demonstrated interest or experience in lead generation and supporting sales pipelines.
- Proficiency in market research techniques, including gathering and organizing competitive and industry insights.
- Customer service orientation with a professional and client-focused mindset.
- Comfortable using basic office software, online research tools, and CRM or sales tracking systems.
- Ability to work on-site in Reykjavík with flexible timing and manage time efficiently.
- Willingness to collaborate in a diverse, international work environment.

Preferred Qualifications and Benefits
- Enrollment in a relevant degree program enhances understanding of business and IT environments.
- Flexible working hours accommodate academic commitments.
- Opportunity to gain practical experience in a global IT managed services company.
- Exposure to a professional business development team and international client interactions.
- Development of skills in market research, lead generation, CRM management, and client communication.

This internship is an excellent opportunity for students seeking to build a foundation in business development within the IT services sector while working alongside experienced professionals in a supportive and dynamic environment.