BRAVO MALIK CO., LTD, a Japan-based company specializing in wholesale used Japanese cars, is seeking a motivated International Business Development Executive & Customer Handler to join its growing team in Lahore. This role combines business development with customer service, focusing on expanding market presence and delivering exceptional support to clients both locally and internationally. The ideal candidate will be responsible for driving sales growth while managing client relationships and ensuring a seamless purchasing experience.
Key Responsibilities
- Serve as the primary contact for client inquiries via phone, WhatsApp, email, and walk-ins, providing detailed guidance on vehicle specifications, auction processes, and purchase procedures.
- Address and resolve customer feedback and concerns promptly, maintaining high satisfaction and trust throughout pre-sale and post-sale stages.
- Identify and pursue new business opportunities in the used Japanese car market, targeting both domestic and international clients.
- Manage the entire sales cycle, from lead generation and vehicle presentation to deal closure.
- Build and maintain long-term relationships with clients to encourage repeat business, upgrades, and referrals.
- Monitor industry trends, competitor activities, and demand fluctuations in international markets to inform sales strategies.
- Prepare accurate reports on sales activities and customer interactions for management review.
Required Qualifications
- Strong commitment to customer satisfaction with excellent active listening and relationship-building skills.
- Proficient communication skills in English; additional languages are advantageous.
- In-depth knowledge of cars, particularly Japanese domestic models.
- Experience in automotive sales, customer service, or client-facing roles.
- Demonstrated negotiation skills and a proven record of meeting or exceeding sales targets.
- Ability to work collaboratively as part of a team while managing time and organizational tasks effectively.
- Patience and professionalism in handling diverse customer needs.
Preferred Qualifications and Benefits
- Competitive basic salary ranging from PKR 35,000 to 40,000.
- High earning potential with commissions and upselling opportunities, enabling monthly earnings up to PKR 500,000.
- Opportunities for professional growth and career advancement within the company.
- Supportive and collaborative work environment fostering teamwork and development.
- Comprehensive benefits package designed to support employee well-being.
- Shift timing is from 10:00 AM to 7:00 PM, with one meal provided during the shift.
This position offers a unique chance to be part of a dynamic company focused on the international used car market. Candidates who meet the qualifications and are eager to contribute to business growth and customer satisfaction are encouraged to apply. Only qualified applicants will be considered.