Business Excellence Lead

Are you passionate about making a meaningful impact and transforming the way businesses operate? Join webook.com, Saudi Arabia’s leading event ticketing and experience booking platform, known for its cutting-edge technology, extensive features, and agility. Serving some of the Kingdom’s largest mega events, webook.com has surpassed over 2 billion in sales and continues to disrupt the ordinary with innovative solutions. We are seeking a Business Excellence Lead to join our dynamic team and help drive performance improvements through insightful data analysis and operational excellence.

Key Responsibilities

- Monitor company performance across various functions, markets, and business lines, identifying gaps, trends, and opportunities for improvement.
- Maintain and update KPI trackers and dashboards, ensuring data accuracy, consistency, and timeliness.
- Prepare detailed data analysis for Weekly Business Reviews (WBR) and Monthly Business Reviews (MBR).
- Analyze costs, spending, and resource utilization to uncover savings opportunities and assess the impact of implemented improvements.
- Map existing processes to detect delays, duplication, and manual tasks, leveraging data to recommend enhancements.
- Collect and analyze data from retrospectives on major events, projects, and initiatives, ensuring follow-through on agreed action items.
- Develop straightforward financial and operational models to support business cases for new initiatives and growth opportunities.
- Support cross-functional improvement projects by tracking progress against objectives and providing regular status updates.
- Collaborate with the Data team to define reporting requirements and work with Finance to integrate budget and actual figures into performance analyses.

Required Qualifications

- 1 to 2 years of experience in data analysis, business analysis, or a related role.
- Bachelor’s degree in Business, Economics, Statistics, Engineering, Computer Science, or a related discipline.
- Strong proficiency in Excel or Google Sheets, including pivot tables, lookups, and formulas.
- Working knowledge of SQL for data querying and manipulation.
- Experience with dashboarding and visualization tools such as Looker Studio, Power BI, or Tableau.
- Ability to clearly communicate findings through simple written reports and visual presentations.
- Excellent command of English, both written and spoken.
- Demonstrated ownership, organizational skills, and meticulous attention to detail.

Preferred Qualifications and Additional Information

- Familiarity with Python programming is an advantage.
- Experience in ticketing, events, e-commerce, or technology sectors is a plus.

This role is ideal for someone early in their career who is analytical, curious, and detail-oriented, eager to see their work directly improve business operations. If you are ready to be part of a forward-thinking team that challenges the status quo and drives excellence, this opportunity at webook.com is the perfect fit.