Business Relationship Manager

This role focuses on driving sales growth by generating SME sales alongside individual post-paid and Mobile Broadband (MBB) connections. The successful candidate will be responsible for achieving assigned revenue targets across GSM, MBB, and ESS products by engaging both SME and individual customers. They will manage and expand customer portfolios, ensuring effective execution of the sales pipeline and leveraging company unique selling propositions (USPs) to meet customer needs. The position requires diligent use of sales tools, optimal application of discounts, and maintaining accurate customer data. Regular customer visits and timely reporting are essential components of this role, along with ensuring proper contract signing for business customers.

Key Responsibilities

- Generate sales for SME segments as well as individual post-paid and MBB connections.
- Achieve assigned revenue targets for GSM, MBB, and ESS products through SME and individual customer channels.
- Manage and grow the customer portfolio by increasing penetration within existing accounts.
- Execute the sales pipeline efficiently, following the established sales process.
- Utilize Zong’s unique selling propositions effectively to address customer requirements.
- Make optimal use of available sales tools and discounts to maximize sales outcomes.
- Maintain accurate and up-to-date customer information for all accounts in the portfolio.
- Conduct daily and weekly visits to both new and existing customers to foster relationships and identify opportunities.
- Prepare and submit daily visit reports, weekly visit plans, and sales forecasts to support sales monitoring and planning.
- Ensure timely contract signing and documentation for business customers.

Required Qualifications

- Proven experience in sales, particularly in telecom or related industries, with a focus on SME and individual customer segments.
- Strong understanding of GSM, MBB, and ESS product lines.
- Ability to manage customer portfolios and develop strategies to increase sales penetration.
- Proficiency in using sales tools and CRM systems to track and manage customer data.
- Excellent communication and interpersonal skills to engage effectively with customers.
- Strong organizational skills to manage daily visits, reporting, and sales forecasting.
- Demonstrated ability to meet or exceed revenue targets consistently.

Preferred Qualifications and Benefits

- Familiarity with Zong’s products and unique selling propositions is highly advantageous.
- Experience in contract negotiation and closing business deals.
- Ability to work independently and as part of a team in a fast-paced sales environment.
- Opportunities for professional growth within the organization based on performance.

This position offers a challenging yet rewarding opportunity for a sales professional eager to contribute to business growth through strategic customer engagement and effective sales execution.