Business Support and Social Media Executive

Migratia is seeking a dependable and adaptable Business Support & Social Media Executive to join their team in Islamabad. This full-time role involves providing comprehensive administrative assistance alongside managing social media content and general business support. The position is office-based at Giga Downtown, DHA Phase 2, with the flexibility to work from home up to two days per week, subject to company needs. The ideal candidate will have strong English communication skills, be comfortable with social media platforms, and possess a willingness to learn and take on diverse tasks using modern tools, including AI applications. Prior specialist digital marketing experience is not required, but the ability to handle various administrative and content-related duties confidently is essential.

Key Responsibilities

- Provide general administrative and office support to management.
- Manage and monitor the company’s social media pages, including preparing, writing, and scheduling posts and captions.
- Assist with creating blogs, articles, website content, and other social media materials.
- Monitor and respond to messages and enquiries received through social media and other communication channels, referring complex issues to management as needed.
- Maintain detailed records of enquiries and follow up accordingly.
- Support the completion of application forms, online submissions, and other administrative documentation.
- Draft letters, emails, correspondence, and other documents as instructed.
- Make telephone calls to clients, businesses, or other organizations to obtain or confirm information.
- Conduct online research and gather relevant information to support business activities.
- Organize documents, electronic files, records, and general office information efficiently.
- Coordinate tasks and provide administrative support to both management and wider business teams.
- Utilize AI tools such as ChatGPT, Gemini, or Claude to assist with drafting, research, content preparation, and other business support tasks.
- Perform additional office, administrative, and business-support duties as required.

Required Qualifications

- Proficient written and spoken English communication skills.
- Strong interpersonal and communication abilities.
- Comfortable using Microsoft Office, email, web-based systems, and social media platforms.
- Ability to write clear, professional emails, captions, short articles, and general content.
- Basic familiarity with AI tools for drafting, research, and content creation.
- Well-organized with the ability to manage multiple priorities and tasks effectively.
- Attention to detail and a high level of responsibility and professionalism.
- Ability to maintain confidentiality in all aspects of work.
- Willingness to learn new systems and undertake diverse administrative and support tasks.
- Capability to work independently as well as collaboratively under management direction.
- Access to a personal laptop is preferable for occasional remote work.

Preferred Qualifications and Benefits

- Previous experience in administration, office support, customer service, content writing, or social media is advantageous but not mandatory.
- Bachelor’s degree is preferred.
- Fluency in English is preferred.
- The role offers a starting salary from PKR 40,000 per month, with final compensation based on skills and experience.
- Working days are Monday to Saturday, with up to two days of remote work flexibility depending on operational requirements.
- Candidates should be able to reliably commute to Islamabad or plan to relocate before starting work.

Migratia values candidates who are proactive, adaptable, and comfortable managing a varied workload in a professional environment. This opportunity is ideal for individuals eager to grow their skills in a dynamic business setting while contributing to the company’s administrative and social media efforts.