Business Support Manager

JazzCash, a leading mobile financial services platform in Pakistan, is seeking a Business Support Manager to drive regional sales through targeted strategies and insightful business analysis. In this role, you will support the sales team and regional head by managing sales targets, ensuring smooth operations, and providing critical data-driven insights. Reporting to the Regional Business Development Head - South, you will play a pivotal role in aligning sales efforts with organizational goals, coordinating with internal teams and distributors, and overseeing promotional activities to maximize regional performance.

Key Responsibilities

- Set and allocate monthly sales targets aligned with organizational objectives, ensuring clear communication to the sales team and stakeholders.
- Share target details with the head office, promptly resolving any discrepancies or updates.
- Serve as the primary liaison between the sales team, regional head, and other departments to maintain seamless internal stakeholder management.
- Conduct ad-hoc analyses to provide actionable insights that support sales strategies.
- Deliver daily visibility on sales metrics and share KPI highlights with the head office, regional head, and managers to ensure accurate tracking.
- Design and implement regional promotional campaigns in collaboration with the sales team, verifying promotional activities and financial disbursements.
- Manage on-ground trade marketing and regional activations, including budgeting for retail channels, vendor management, and compliance with standard operating procedures (SOPs).
- Coordinate with distributors to ensure alignment with KPIs and effective resource management.

Required Qualifications

- Bachelor’s degree in Business Administration, Finance, or a related field; a Master’s degree is preferred.
- 5-7 years of experience in business support or sales operations, preferably within financial services or telecommunications.
- Proven expertise in target setting, performance analysis, backend sales operations, compliance, and strategic business planning.
- Strong strategic orientation with the ability to align operational activities with broader business goals.
- Excellent analytical and problem-solving skills.
- Proficient communication and coordination abilities.
- Advanced proficiency in MS Office, particularly Excel and PowerPoint.
- Detail-oriented, highly organized, and capable of managing multiple tasks with accuracy under pressure.

Preferred Qualifications and Benefits

JazzCash offers an opportunity to be part of Pakistan’s foremost digital financial services platform, providing millions of people access to payments, savings, credit, and merchant solutions. You will contribute to building and scaling a technology backbone that supports financial inclusion on a national scale. Beyond maintaining operations, you will help shape the future of JazzCash’s products and systems.

As part of the JazzWorld group, a certified Top Employer, JazzCash upholds workplace standards aligned with leading global organizations. The company’s core values—Customer Obsession, Truthfulness, Innovation, Collaboration, and Entrepreneurial spirit—guide decision-making and leadership.

JazzCash is committed to diversity and inclusion, fostering an environment where all employees can thrive. This role offers a chance to work in a dynamic, innovative setting that values strategic thinking and operational excellence.

Applications are open until 28th October 2026.