Call Center Agent (Fresher to 1 Year)

Our client, a reputable BPO located near Sui Gas Society in Phase IV DHA, is seeking motivated call center agents to join their team. The company primarily serves U.S.-based clients and is open to hiring fresh graduates as well as candidates with up to one year of relevant experience. This opportunity offers a dynamic work environment with competitive compensation and performance-based incentives.

Key Responsibilities
- Handle inbound and outbound calls professionally, ensuring excellent customer service to U.S. clients.
- Effectively communicate product information and negotiate with customers to achieve sales targets.
- Maintain a confident and positive demeanor while managing customer interactions.
- Meet or exceed individual performance goals, including sales approvals and customer satisfaction metrics.

Required Qualifications
- Strong English speaking skills with a neutral accent are essential to communicate clearly with U.S. clients.
- Demonstrated diligence and the ability to negotiate effectively during customer interactions.
- Confident personality with the ability to engage customers and handle challenging situations calmly.

Preferred Qualifications and Benefits
- Freshers and candidates with up to one year of experience are encouraged to apply.
- Salary ranges from PKR 30,000 to 65,000, depending on experience and performance.
- Fuel allowance provided by the company to support commuting expenses.
- Additional bonuses awarded based on individual performance.
- Commission of PKR 500 for every approved sale, offering an opportunity to increase earnings.
- Transportation may be provided for female employees, subject to availability.
- Working hours are from 7 PM to 4 AM, aligning with client time zones.

This role is ideal for individuals seeking to develop their career in the BPO industry while working in a supportive environment that rewards performance and dedication.