Posted Mar 25, 2026 146 views
We are seeking motivated and dedicated individuals to join our team as Call Center Representatives. In this role, you will be responsible for managing both inbound and outbound calls, delivering exceptional customer service, and supporting sales and operational functions. This position is ideal for strong communicators who enjoy helping others and can thrive in a dynamic, fast-paced environment.
Key Responsibilities:
- Handle inbound and outbound customer calls with professionalism and courtesy
- Respond promptly to customer inquiries and resolve issues efficiently
- Provide accurate and detailed information about products or services
- Maintain thorough and accurate records of all customer interactions
- Ensure compliance with company policies and quality standards
- Collaborate with team members to meet and exceed performance targets
- Consistently follow established company procedures
Required Qualifications:
- Minimum education level of Intermediate/O-Level/A-Level or equivalent
- Proficient English communication skills, both verbal and written
- Basic computer skills and familiarity with common software applications
- Fresh candidates are encouraged to apply
Preferred Qualifications and Benefits:
- Previous experience in call center or sales roles is advantageous
- Competitive salary package ranging from Rs50,000 to Rs90,000 per month, based on experience and performance
- Friendly and professional work environment that fosters growth
- Opportunities for career advancement within the company
- Performance-based incentives to reward outstanding contributions
This is a full-time, in-office position based in Karachi, with shift hours from 6:30 PM to 5:00 AM. Candidates interested in this opportunity are encouraged to apply through the designated job platform with an updated CV.
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