Call center agent

This position involves handling inbound calls for an international customer service campaign, primarily serving US-based customers. The role requires effective communication skills in English and the ability to work night shifts. The work schedule is from 9 PM to 6 AM, Monday through Saturday, and the job is located in Bahadurabad, Karachi. This opportunity offers a competitive salary with additional commission and bonuses, making it possible to earn between Rs 60,000 and Rs 150,000 per month depending on experience.

Key Responsibilities
- Manage inbound customer service calls professionally and efficiently.
- Communicate clearly and confidently with US customers to resolve inquiries and provide support.
- Adhere to the night shift schedule from 9 PM to 6 AM, ensuring consistent attendance and punctuality.
- Maintain a high level of customer satisfaction through effective problem-solving and communication.
- Follow company policies and procedures while handling customer interactions.

Required Qualifications
- Fluency in English with excellent verbal communication skills, capable of confidently engaging with US customers.
- Willingness and ability to work the night shift from 9 PM to 6 AM.
- Availability to work six days a week, Monday through Saturday.
- Ability to commute to the workplace located in Bahadurabad, Karachi.
- Must be able to manage the physical and mental demands of a night shift role.

Preferred Qualifications and Benefits
- Previous experience in international customer service or inbound call handling is advantageous but not mandatory.
- Female employees are eligible for pick-up and drop-off transportation services, enhancing convenience and safety.
- Competitive salary starting at Rs 60,000 per month, with the potential to earn up to Rs 150,000 including commissions and bonuses.
- Part-time job type with a structured schedule, allowing for work-life balance.

Applicants will be asked to confirm their ability to manage the commute to Bahadurabad, their age, and their availability for the night shift hours during the application process. This role requires in-person attendance at the specified location.

This is an excellent opportunity for individuals seeking a stable part-time position with growth potential in international customer service.