Glosix Systems is looking for enthusiastic and motivated Call Center Agents to join their Lahore-based team on a full-time, on-site basis. The role involves handling both inbound and outbound calls for various local and international campaigns. Ideal candidates will have strong communication skills and a customer-oriented approach to effectively assist clients and support sales efforts. This position offers an opportunity to work in a dynamic environment where meeting performance targets and delivering excellent service are key.
Key Responsibilities:
- Professionally manage inbound and outbound calls with customers
- Provide accurate and clear information about products and services
- Generate leads and support sales activities to help achieve targets
- Maintain detailed records of calls and update CRM systems accordingly
- Consistently meet daily and monthly performance goals
Required Qualifications:
- 0 to 2 years of experience in a call center or similar customer service role is preferred
- Strong verbal communication skills with proficiency in English
- Good listening abilities and problem-solving skills to address customer inquiries effectively
- Capability to work efficiently in a fast-paced environment
- Flexibility to work in shifts as required
Preferred Qualifications and Benefits:
- Competitive monthly salary ranging from Rs40,000 to Rs60,000, along with performance-based incentives
- Opportunities for professional development and career growth within the company
- A supportive and collaborative workplace culture
This role requires candidates to be physically present at the Lahore office. If you are driven to contribute positively to a fast-moving team and meet the qualifications outlined, this position offers a rewarding career path in the call center industry.