Call Center agent USA Based

We are seeking motivated and confident individuals to join our team as Truck Dispatchers / Call Centre Representatives for a full-time night shift position supporting the US trucking industry. This role is based in Pakistan and requires working night hours aligned with US business times. The ideal candidate will have strong communication skills, the ability to handle calls professionally, and a proactive approach to coordinating logistics and client interactions.

Key Responsibilities
- Communicate effectively with US-based trucking companies, drivers, and brokers.
- Make and receive professional calls to facilitate smooth operations.
- Assist with load booking, coordination, and timely follow-ups to ensure service quality.
- Maintain accurate records and provide regular updates to relevant stakeholders.

Required Qualifications
- Good command of English communication skills, both verbal and written.
- Confidence in handling calls and engaging professionally with clients.
- Strong negotiation and problem-solving abilities to manage challenges efficiently.
- Basic computer literacy and organizational skills to manage tasks effectively.
- Willingness to work night shifts according to US business hours.

Preferred Qualifications and Benefits
- Previous experience in truck dispatching or call centre operations is highly desirable.
- Competitive monthly salary ranging from Rs40,000 to Rs79,000.
- Opportunity to work in person within a dynamic team environment focused on the US trucking sector.

Interested candidates are encouraged to apply by submitting their CV, clearly mentioning the position title “Truck Dispatcher / Call Centre Application.” This is an excellent opportunity for individuals looking to build a career in logistics and customer service within the trucking industry.