Call Center Representative

Zameen.com, Pakistan’s largest online real estate portal, is seeking a passionate and motivated individual to join the team as a Call Representative - Project Sales. This role involves engaging with potential buyers, understanding their property needs, providing detailed demonstrations, and ensuring successful deal closures. As a key point of contact, you will represent Zameen.com’s commitment to delivering a seamless and positive customer experience, helping clients navigate the property market both locally and internationally.

Key Responsibilities
- Understand and assess clients’ property requirements thoroughly to offer tailored solutions.
- Provide detailed demonstrations of relevant property units and arrange site visits as needed.
- Maintain consistent follow-up with clients to track evolving needs and preferences.
- Build and nurture strong relationships with clients to foster trust and repeat business.
- Close sales deals efficiently while ensuring customer satisfaction throughout the process.
- Act as the company’s representative, ensuring a professional and positive interaction with every client.

Required Qualifications
- Bachelor’s degree or equivalent practical experience.
- 1-2 years of experience in sales; fresh graduates with a strong passion for sales are encouraged to apply.
- Excellent communication skills, both verbal and written.
- A strong commitment to customer service excellence and alignment with company core values.
- Demonstrated ability to work with focus, dedication, and professionalism.

Preferred Qualifications and Benefits
- Opportunity to work within a highly professional and dynamic team that follows industry best practices.
- Significant potential for personal and professional growth, with a focus on developing future leaders.
- Exposure to both local and international real estate markets through partnerships and ventures.

Zameen.com was founded in 2012 and has since become a leading platform connecting buyers and sellers across Pakistan and beyond. Supported by multiple rounds of substantial venture capital funding totaling $29 million, the company continues to innovate and expand its services. Joining Zameen.com means becoming part of a forward-thinking organization dedicated to transforming the real estate experience through technology and exceptional customer service.