Call Center Representative-Night Shift

We are seeking confident and motivated Call Center Representatives to join our night-shift team at Squad International. The ideal candidates must possess excellent English communication skills, be fluent and confident in conversation, and demonstrate the ability to interact professionally with international clients. This role requires working onsite during night hours, providing exceptional customer service through both inbound and outbound calls.

Key Responsibilities
- Handle inbound and outbound calls with professionalism and courtesy.
- Communicate effectively with international customers, ensuring clarity and understanding.
- Accurately identify customer needs and provide relevant information or solutions.
- Maintain professional call etiquette and uphold high customer service standards.
- Achieve assigned performance targets and adhere strictly to company policies and procedures.

Required Qualifications
- Fluent English communication skills are mandatory.
- Confident, presentable, and professional demeanor.
- Ability to work onsite during the night shift (6:30 PM – 2:30 AM) at Kohistan Enclave, Wah Cantt.
- Fresh candidates with strong English fluency and confidence are encouraged to apply.
- Previous call center experience is advantageous but not required.

Preferred Qualifications and Benefits
- Opportunity to work in a professional and growth-oriented environment.
- Chance to develop and enhance international communication skills.
- Competitive salary ranging from Rs20,000 to Rs40,000 per month, based on skills and experience.

This position offers a valuable opportunity for individuals looking to build a career in customer service within an international setting. The work location is in person at Kohistan Enclave, Wah Cantt, and the role requires dedication to night shift hours. If you are confident, fluent in English, and eager to grow professionally, we encourage you to apply.