Candidate Screening Assistant

We are seeking a Candidate Screening Assistant to join our fully remote recruitment team. In this role, you will initiate contact with applicants by phone, assess their interest and suitability using approved screening questions, and coordinate interviews with recruiters. Your primary objective is to ensure a smooth transition from initial candidate contact to a well-prepared recruiter interview. You will receive training and ongoing support from a recruiting team lead, who will guide you through the call process and assist with any unfamiliar questions. This position offers a monthly base salary with additional bonus opportunities.

Key Responsibilities:
- Review approved screening questions before accessing your assigned applicant list in an applicant tracking system such as Lever.
- Contact candidates using a business phone system or dialer like JustCall, introducing yourself and explaining the purpose of the call.
- Ask about candidates’ interest, availability, workspace environment, and spoken English, following a consistent question order and accurately recording their responses.
- Evaluate answers against recruiter guidelines to determine if candidates are ready for the next step, need to be deferred, or are not a fit.
- Clearly explain the next steps to candidates, answer basic questions using approved notes, and escalate unfamiliar queries to the recruiting team lead.
- Schedule interviews for qualified candidates using tools such as Calendly, ensuring bookings are accurate and consolidated.
- Confirm interview details with candidates, including date, time, and joining instructions, and verify their understanding before ending the call.
- Send reminders prior to interviews, follow up with candidates who miss appointments, and assist in rescheduling when necessary.
- Maintain detailed and up-to-date records in the applicant tracking system, including call notes, outcomes, and next steps, and share completed notes with recruiters.
- Keep candidate data organized and confidential, marking incorrect numbers, duplicates, and withdrawals appropriately to maintain system accuracy.
- Ensure high-quality work through accurate note-taking, courteous communication, correct scheduling, and timely follow-up, with ongoing self-review and team lead feedback.

Required Qualifications:
- Proficient spoken and written English, as calls are primarily with candidates and teams based in the United States.
- Access to a computer, mobile phone, stable internet connection, and reliable electricity to support remote work.
- No prior recruiting experience required; however, experience in phone support, customer service, scheduling, or administrative roles is preferred.
- A calm, friendly phone manner and patience to repeat or clarify questions as needed.
- Willingness to learn and use applicant tracking, phone, and scheduling tools through guided training.
- Basic understanding of candidate screening processes, including asking approved questions, recording answers, and following recruiter instructions.
- Attention to detail when entering candidate information, verifying dates, and matching interview details correctly.
- Strong listening skills, the ability to write concise notes understandable by others, and respect for candidate privacy.
- Readiness to seek assistance rather than guess when uncertain.

Preferred Qualifications and Benefits:
- This is a fully remote position, allowing you to work from home while supporting candidates by phone.
- Structured onboarding and comprehensive training on tools such as Lever, JustCall, and Calendly, including practice with the call script.
- Regular check-ins with the team lead to review questions and improve your screening techniques.
- Opportunities for professional growth within the team as you enhance your skills in screening, scheduling, and candidate support.
- Bonus opportunities to supplement your monthly salary.

The monthly pay range for this role is PKR 62,810 to PKR 148,880, reflecting experience and performance. If you are organized, communicative, and eager to contribute to a dynamic recruitment process, this position offers a great opportunity to develop your career in talent acquisition.