We are seeking a dedicated and organized professional to manage inquiries and support the admissions process for our educational institution. The ideal candidate will be responsible for handling walk-in visitors and phone inquiries, providing detailed information about available courses, and converting these interactions into successful admissions. This role requires strong coordination skills to work effectively with various departments, staff members, and external stakeholders. Additionally, the candidate will assist in event organization and ensure accurate maintenance of applicant databases and admission statuses.
Key Responsibilities
- Manage walk-in visitors and respond to phone inquiries, offering comprehensive information about courses and programs.
- Record and maintain detailed logs of all queries and responses, actively working to convert inquiries into confirmed admissions.
- Oversee fee recovery processes to ensure timely collection and accurate record-keeping.
- Assist in organizing student events and activities, contributing to a vibrant campus environment.
- Coordinate closely with different departments, staff, and external partners during events and admissions activities.
- Support the entire admission process, maintaining and regularly updating the applicant database and admission statuses.
Required Qualifications
- Proven experience in handling admissions or customer service roles within an educational or similar environment.
- Strong communication and interpersonal skills to engage effectively with prospective students and internal teams.
- Ability to maintain accurate records and manage data efficiently.
- Good organizational skills with the ability to multitask and prioritize responsibilities.
- Proficiency in basic computer applications and database management.
Preferred Qualifications and Benefits
- Experience in event coordination or student engagement activities is advantageous.
- The position is full-time with a monthly salary range of Rs 25,000 to Rs 35,000.
- The role requires physical presence at the workplace.
This opportunity is ideal for candidates looking to contribute to an educational institution’s growth by ensuring a smooth and welcoming admission experience for prospective students.