CHAT SUPPORT

We are seeking a dedicated Chat Support Executive to join our team at our Gulshan-e-Iqbal, Karachi office. This full-time, on-site role involves managing customer interactions through online chat platforms, addressing queries, and providing timely assistance. The position operates from 10:00 AM to 6:00 PM and is open to male candidates only. This is an excellent opportunity for fresh graduates or individuals looking to start their career in customer support, with a friendly work environment and room for growth.

Key Responsibilities
- Respond promptly and courteously to customer messages via chat.
- Provide accurate and basic information about the company’s services.
- Handle all customer queries with professionalism and patience.
- Follow up with potential clients to ensure their needs are met.
- Maintain clear and positive communication to enhance customer satisfaction.

Required Qualifications
- Good command of English communication skills, both written and verbal.
- Basic computer literacy to navigate chat platforms and related software.
- Friendly, confident, and approachable personality.
- Fresh candidates are encouraged to apply, though prior experience is advantageous.

Preferred Qualifications and Benefits
- Previous experience in customer support or related fields will be considered a plus.
- Salary range is PKR 20,000 to 22,000 per month.
- Attractive commission structure to reward performance.
- Supportive and friendly working environment that fosters professional growth.
- Opportunities for career advancement within the company.

This role requires the candidate to work on-site in Karachi and commit to the specified working hours. If you are enthusiastic about customer service and eager to develop your skills in a dynamic setting, we encourage you to apply through the appropriate job portal.